Mobile Network Field Technician

Ookla • Austin, TX

1d

About The Position

We are seeking a driver/data collector, responsible for performing an automated test strategy. Responsibilities include traveling to cities throughout the U.S. to conduct extensive drive and indoor/outdoor walking tests in order to measure the quality of service provided by cellular carriers. A startup mentality is critical for success in this position: a passionate can-do attitude is required as are good communication skills, with a work style that is collaborative.
If you have a U.S. driver's license, a good driving record, an independent and hard-working spirit and are willing to travel domestically, then we'd love to hear from you.
About
Ookla® is a global leader in connectivity intelligence, offering unparalleled network insights through the combined expertise of Speedtest®, Downdetector®, RootMetrics®, and Ekahau®. Ookla’s complementary datasets combine crowdsourced and controlled, public and private collection methods, QoS and QoE metrics, and more to unlock correlations and actionable insights — helping organizations optimize networks, enhance digital experiences, and create better connected experiences for end-users.
Our team is a group of people brought together through passion and inspired by possibility. We are looking for team members who love solving problems, are motivated by challenges, and enjoy turning clever ideas into exceptional products. When you work for us, you are using Ookla data and insights to advance our mission of better connectivity for all.
About Ziff Davis
Ziff Davis (NASDAQ: ZD) is a vertically focused digital media and internet company whose portfolio includes leading brands in technology, shopping, gaming and entertainment, connectivity, health, cybersecurity, and martech. Today, Ziff Davis is focused on seven key verticals – Technology, Connectivity, Shopping, Entertainment, Health & Wellness, Cybersecurity and Marketing Technology. Its brands include IGN, Mashable, RetailMeNot, PCMag, Humble Bundle, Spiceworks, Ookla (Speedtest), RootMetrics, Everyday Health, BabyCenter, Moz, iContact and Vipre Security.
At Ziff Davis, we remain dedicated to creating an environment where everyone feels valued, respected, and empowered to succeed. We offer Employee Resource Groups, company-sponsored events, and regular opportunities for professional growth through educational support, mentorship programs, and career development resources. Our employees are recognized and celebrated through employee engagement programs and recognition awards.
If you're seeking a dynamic and collaborative work environment where you can see the direct impact of your performance and thrive both personally and professionally, then Ookla is the place for you.

Requirements

• High School diploma
• Minimum of 7 years of safe automotive driving experience in the U.S.
• Experience with Microsoft Office and associated software applications
• Well versed in the use of smart phones and mobile phone technology
• Must be 25 or older (for rental car purposes) with a valid U.S. driver's license
• Must pass background check and drug screen
• Good communications skills, both verbal and written
• Good skills with Microsoft Excel, Word and Outlook
• Working knowledge of the Android OS
• Good driving record for past 7 years; Department of Motor Vehicles report will be required
• Dependable, trustworthy, organized and efficient
• High principles for quality, accuracy and attention to detail
• Maintains professional conduct at all times while representing the company, whether internally, with vendors, or to the general public
• Ability to carry cell phone equipment and walk for up to 10 hours per day
• Ability to lift 50 pounds
• Ability to travel domestically for up to 21 days at a time (with possible extension) by plane and vehicle
• Ability to travel on short notice

Responsibilities

• Following GPS-provided driving directions, drives 8-12 hours a day for up to 21 consecutive days with possible extension
• Maintain inventory and maintenance of assigned equipment
• Accurate recording of daily tasks, activities and anomalies
• Booking of transportation and lodging as it is related to individual assignments
• Configures mobile phones and prepares mobile phone kits for data collection
• Performs other duties as required

Benefits

• Ookla offers competitive salaries in addition to robust, health and wellness-focused benefits, including comprehensive medical, dental, and vision coverage, as well as life and disability benefits.
• Our employees enjoy Flexible Spending Accounts (FSAs), a 401(k) with company match, and an Employee Stock Purchase Plan.
• We are committed to work-life balance with Flexible Time Off, Volunteer Time Off, and paid holidays.
• We offer family building and caregiving support and generous Family Care and Parental leave, when you need it.
• We also provide Fitness Reimbursement and access to wellness programs, ensuring our team stays healthy both physically and mentally.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED