Mobile Service Technician

TEC Equipment • Dixon, CA

1d • $32 - $40

About The Position

A Mobile Technician diagnoses and maintains tractor operation by completing inspections and preventive maintenance requirements; correcting vehicle deficiencies; making adjustments and alignments; and keeping records. The Mobile Technician performs most duties off-site. All duties are done with a high priority on safety. A Mobile Technician for TEC Equipment is responsible for delivering a customer experience that ensures TEC is truly recognized as our customers’ Best Business Partner.

Requirements

• High school diploma or equivalent
• Minimum three years’ heavy duty truck repair experience
• Demonstrated expertise in identifying parts and components of truck engines, transmissions, and braking mechanisms; proven ability to disassemble, work on, and reassemble diesel truck parts and machinery
• Ability to identify mechanical and electronic problems, make repairs, and offer a proper maintenance strategy
• Familiarity with electronic control systems and the appropriate tools needed to fix and maintain them
• Intermediate computer skills in order to accurately enter data into computer applications; intermediate keyboarding skills in order to enter descriptions of work done for customers’ documentation
• Must be self-motivated and capable of working with little supervision
• Must have a commitment to customer satisfaction and perform quality repairs
• Must have excellent communication skills with a solutions oriented attitude
• Ability to explain verbally in English and write clearly in English about work done on vehicles
• Ability to work with a priority on safety at all times; Ability to follow instructions & checklists and adhere to branch’s standard operating procedures
• Ability to acquire necessary tools to perform position responsibilities
• Strong active listening and problem solving skills
• A/C, Brake and DOT Annual Inspector certifications required

Nice To Haves

• Postsecondary diesel engine repair training program completion preferred
• Engine and Component certifications are a plus.

Responsibilities

• The Mobile Technician position will diagnose problems and perform identified repairs and preventive maintenance services on different types of heavy-duty vehicles and trailers with minimal supervision through the use of their mobile service truck and tools
• Follows safe work practices and procedures, uses safety equipment when required, responds to suggestions for working safely and seeks assistance when necessary.
• Ensures proper safety, care, and maintenance of company vehicles assigned to the technician.
• Reports any damage to company or customer equipment or property immediately to supervisor
• Advises customer of needed service work, as well as suggests additional labor, parts and body shop sales whenever possible (i.e., Preventive Maintenance Inspections, related service work, etc.)
• Uses computer applications to note all aspects of services and repairs; Provide a full evaluation of unit condition and annotate observations in computer applications
• Coordinates customer repair orders
• Controls business expenses within the approved expense budget and is responsible for tooling and parts inventory on the service truck
• Attend training & departmental meetings and be willing to attend Trade Shows and Conferences if requested by management to stay up to date on company changes, industry trends and technological advances
• Exhibit a thorough understanding of the heavy-duty trucking industry and of all offerings of TEC in order to facilitate clear communication throughout the entire customer experience and provide customized business recommendations

Benefits

• TEC provides our employees and their families with a full menu of health, wellness, and retirement benefits.
• New hires are eligible to participate in TEC Equipment’s comprehensive benefits plan the first of the month following your date of hire.
• Choice of two comprehensive medical plan options that include prescription drug coverage
• Choice of two dental plans that cover preventative and diagnostic care, basic and major services, and orthodontia for children
• Vision care, discounted hearing exams, and hearing aids
• 401(k) retirement savings plan with company contribution
• Life, accident, and disability insurance
• Employee Assistance Program (EAP)
• Education assistance
• Seven paid holidays, vacation accrual of at least 48 hours per year, and paid sick

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED