Mobile Support Specialist - Fri-Tues 4pm-12am

TRANSITION PROJECTS INCPortland, OR
2d$26 - $26

About The Position

Provide advocacy, information, and referral services to participants staying in emergency shelters. Oversee shelter facility in a manner that is consistent with Transition Projects mission, values, policies, and procedures. Actively participate in shelter processes and work as part of a team to provide services to participants. This is a represented full-time position.

Requirements

  • Acquire First Aid/CPR/AED certification within 30 days of hire and be retested biannually thereafter throughout employment.
  • Complete Bloodborne Pathogens and Narcan Training within 30 days of hire and be retested annually thereafter throughout employment.
  • Demonstrate reliability by being present for work as scheduled, arriving and leaving on time and taking breaks in expected time frames.
  • Interact effectively with persons of diverse ethnic backgrounds, religious views, cultural backgrounds, and sexual orientations and treat each individual with respect and dignity.
  • Attend agency and program staff meetings.
  • Hearing and vision adequate for interaction with participants, interaction with staff and interaction with the general public.
  • Hearing adequate for telephone work.
  • Vision adequate for close work.
  • Hand and finger dexterity adequate to operate standard office equipment.
  • Ability to walk, bend, stand, sit, reach, stoop, pull, squat, kneel, climb stairs and ladders
  • Sitting at a desk completing paperwork and working on a computer for lengthy periods.
  • Ability to perform CPR and other emergency life-saving care with the assistance of teammates until emergency responders arrive.
  • Ability to lift up to 50 pounds.
  • The right individual for this position has a passion for helping others and a desire to work in an organization that serves people who are experiencing poverty and homelessness.
  • Associate degree or higher in a related field -OR- 1 year of experience in social services.
  • Demonstrated understanding of the issues surrounding homelessness; chemical dependency; domestic violence; and sexual assault.
  • Demonstrated ability to work independently.
  • Ability to appropriately assess a situation and take corrective action as necessary.
  • Knowledge of services available to low-income and homeless persons in Multnomah County through Transition Projects and other agencies or the demonstrated ability to obtain such knowledge.
  • Demonstrated ability to provide crisis intervention and to follow procedure in crisis situations.
  • Written and verbal communication skills.
  • Good computer skills.
  • Ability to use web-based data collection program.

Nice To Haves

  • Bilingual English/Spanish preferred.

Responsibilities

  • Be available and flexible to work across Residential Shelter Programs, Low Barrier Shelter Programs, the Resource Center, Severe Weather Shelter, and other programs as directed.
  • Understand that the location you are working at will change daily based on programmatic needs.
  • Supervise shelter activities to ensure safety of residents.
  • Assure cleanliness, sanitation, and upkeep of facility, performing minor maintenance and cleanup duties as necessary or requested.
  • Maintain confidentiality of residents, staff and agency.
  • Provide advocacy and information and referral services to residents.
  • Facilitate problem solving and provide crisis intervention services to residents as necessary.
  • Perform urinalysis and breathalyzer testing of residents as needed.
  • Coordinate with agency staff to ensure consistent delivery of services.
  • Attend agency and program staff meetings.
  • Supervise resident chore assignments and their completion.
  • Responsible for knowing and following policies and procedures with regard to building safety.
  • Responsible for knowing and following procedures in emergency situations.
  • Responsible to maintain accurate logs, shift reports, and client records, both manually and using web based program.
  • Supervise volunteers in assisting shelter staff and residents.
  • Other duties as assigned.

Benefits

  • Competitive Benefits Package (Medical/Dental/Vision, and more!)
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