Mortgage Closer

Bell Bank•Gilbert, AZ

About The Position

The Mortgage Closer is responsible for preparing, reviewing, and finalizing mortgage loan closing packages to ensure accuracy, compliance, and timely funding. This role serves as a critical liaison between borrowers, title companies, and internal teams to deliver an exceptional closing experience while adhering to regulatory and institutional standards.

Requirements

High school diploma or GED required; associate or bachelor’s degree preferred.
2-3 years of experience in mortgage closing.
Experience with Encompass or similar mortgage software required.
Familiarity with RESPA, TILA, Fair Lending, and state laws.
Knowledge of FNMA, FHLMC, FHA and VA guidelines.
Strong written and verbal communication skills.
Detail-oriented with a strong emphasis on accuracy and compliance.
Excellent interpersonal skills and commitment to delivering a positive borrower experience.
Ability to work in a fast-paced environment while maintaining composure and accuracy.

Responsibilities

Prepare and disclose the initial Closing Disclosure to customers in accordance with TRID regulations.
Manage and maintain a pipeline of 50+ loans during peak periods.
Accurately prepare closing documents following agency, investor and state/federal guidelines
Coordinate with internal partners and title closers to ensure timely and accurate delivery of final Closing Disclosure and loan documents.
Verify that all underwriting conditions are satisfied prior to closing.
Balance funding wires with title closers to ensure accurate disbursement.
Manage and complete files in the pipeline according to company policy.
Review and validate closing documents by verifying and entering required information.
Maintain a positive and collaborative approach to improve department operations and contribute to team success.
Know by name and face as many customers and employees as possible, calling them by name as often as possible.
Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards.
Know, understand, and live the company values and bottom line.
Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations.
All employees are responsible for information security, including compliance with policies and standards which protect sensitive information.
Prompt and reliable attendance.
Perform other duties as assigned.