Role: To identify the financial needs of each member and recommend an effective credit union product solution. In addition will provide mortgage and home equity lending information to members. Will be responsible for independent scheduling of appointments and the time to maintain a proper level of service to the members. Responsibilities: Answer questions and assist members with general mortgage and home equity questions or concerns either by telephone, in person or by correspondence. Interview loan applicants to obtain required information for mortgage and/or home equity applications. Offer members products and services through the ACS system that will assist them in their financial lives. Review, evaluate and analyze mortgage and home equity loans and make appropriate recommendations and decisions within lending guidelines and authority. Prepare and/or review all loan documents for completeness, accuracy and compliance with policies, procedures and applicable regulations. Setup, close and disburse home equity and mortgage loans. Complete two Realtor visits per month to maintain a presence in the market and ensure smooth processing and troubleshoot potential areas of concern regarding mortgage lending channels. Service, maintain and update mortgage and home equity files. Assist with other mortgage-related duties and perform other duties as assigned.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
11-50 employees