Mortgage Loan Processor

The Commercial & Savings Bank•North Canton, OH

6d•Onsite

About The Position

The Mortgage Processor is responsible for managing the documentation and processing of mortgage loans from initial disclosure through final underwriting and closing. This role ensures loan files are accurate, complete, and compliant with regulatory and investor requirements. Key responsibilities include entering loan information into origination systems, ordering and tracking legal and appraisal documents, preparing files for underwriting, assisting with loan closings, and supporting secondary market activities. The Mortgage Processor works closely with lenders, underwriters, and other internal teams to maintain efficient workflows and deliver excellent service. A strong commitment to organizational values, attention to detail, and the ability to manage multiple priorities are essential for success in this role.

Requirements

A high school diploma or General Education Degree (GED) is required.
A minimum of one year of related work experience; or equivalent combination of education and experience.

Responsibilities

Enter loan disclosure information into mortgage loan origination software to generate preliminary loan documents and disclosures for borrowers through multiple sources.
Enter loan information and status updates into the system to keep lenders informed of mortgage loan statuses.
Review files and order legal work from title agencies.
Order appraisals from the appraisal management company.
Track the progress of title and appraisal orders through emails.
Review preliminary title work and appraisals prior to submission for final underwriting.
Prepare and review file documentation in the loan origination software before submitting for final underwriting.
Keep loan files current by gathering needed information from lenders or other sources.
Assist with preparing and checking loan closing packets.
Pull weekly and monthly mortgage loan reports.
Review monthly billing statements for appraisals and flood certificates.
Assist the Underwriter with requested tasks as needed.
Support secondary market responsibilities, including: Pulling and publishing interest rates. Selling and delivering loans to investor(s).
Prepare loan files for servicing boarding
Perform loan funding
Complete HMDA data verification
Participate in quality control reviews
Cross-train with others in the department to cover vacations and personal time off.
Demonstrate a commitment to CSB’s vision, mission, and core values.
Align behavior to support the achievement of these foundational principles.

Benefits

Competitive base wage
Incentive compensation and profit sharing
Comprehensive benefits including medical, dental, vision, short- and long-term disability, and group life insurance – (plan and/or benefits eligibility requirements apply)
Paid time off for vacation, illness, bereavement, and jury duty
401(k) with an employer match and on-site advisers
Employee Assistant Program (EAP) with free access to mental health resources
Comprehensive wellness program with financial incentives to promote a healthy lifestyle
Training and professional development opportunities to help you reach your long-term goals
Paid holidays available immediately upon hire
Volunteerism opportunities to give back to our local communities