Mortgage Operations Learning & Development Intern - Summer 2026 (Pulte Mortgage)

PulteGroup•Englewood, CO

1d•Hybrid

About The Position

Providing lending services to help our customers achieve their dream of homeownership. At Pulte Mortgage, we’re more than a lender—we’re a team driven by purpose. Since 1972, we’ve helped over 700,000 families finance their dream homes through innovative lending solutions and a commitment to doing the right thing. As a wholly owned subsidiary of PulteGroup, we offer a people-first culture rooted in collaboration, integrity, and daily positivity. Join us in Denver, CO, and be part of a company recognized by Fortune and Great Place to Work for building meaningful careers, supporting community impact, and creating a workplace where you can thrive. Apply now and discover a career where your contributions are valued, your growth is supported, and your work makes a lasting impact. This internship is located in Denver, Colorado, and will be hybrid requiring some in office days. Pulte Financial Services Summer Internships As a proud member of the PulteGroup Family of Companies, Pulte Financial Services (PFS) is a full-service financing arm comprised of Pulte Mortgage, PGP Title and Pulte Insurance Agency . Collectively, we are strongly committed to our customers and employees alike and are dedicated to helping our customers’ dreams of homeownership become reality. As one of the largest and most respected homebuilders in America, PulteGroup is a Fortune 500 company that has helped more than 800,000 families (and counting!) achieve homeownership from coast-to-coast. A Day in the Life of a Pulte Financial Services Intern: As a wholly owned subsidiary of PulteGroup, one of the most respected homebuilders, our career possibilities are expansive. Whether you’re passionate about Title/Escrow, Mortgage Operations, Learning & Development, Finance, Legal, or Marketing and Social Media, or Human Resources, PFS has the perfect place for you to thrive. We pride ourselves with having a diverse, equitable and inclusive company culture that is centered around a core value system. We have a shared goal of embracing differences and support an environment of belonging within our organization. An internship with PFS offers a unique opportunity to expand your horizons in an exciting industry, gain hands-on experience, and build a solid foundation to support your long-term career goals. You will be immersed in a professional environment where you can apply your academic knowledge to real-world challenges and enhance your skills. During your internship, you can expect to gain a holistic understanding of the Mortgage Lending and Title (Financial Services) industries. We also will invest in you and your continued development through centralized training and development opportunities throughout the summer. Then, in your daily work, you’ll work with our experienced professionals in your designated function and contribute to meaningful projects. Lastly, you’ll showcase your experience and ideas by closing your internship with a capstone presentation with your local leadership team. Come join PFS, voted Fortune 100 Best Companies to Work for list! Mortgage Operations Learning & Development (Pulte Mortgage): We are seeking a proactive and highly motivated intern who is interested in in the field of Learning and Development with a strong focus on mortgage operations. This 10-week internship program provides hands-on exposure to the full mortgage loan lifecycle while supporting L&D initiatives that translate complex processes into meaningful learning experiences. The ideal candidate is curious, engaged, and eager to explore how training, process knowledge, and operational excellence come together to support our teams and customers.

Requirements

High School diploma GED, or equivalent education required.
Must be at least 18 years of age.
Must have authorization to work in the United States.
Our various PFS Internships are ideal for candidates pursuing a number of degrees including Business Administration, Finance, Project Management, Marketing, Information Technology, Communication, Human Resources, Pre-law, or similar degree.
Must be enrolled as an undergraduate or graduate student at the time of application or must have graduated the semester immediately preceding the start of the internship.
Minimum of junior status preferred.
Minimum cumulative GPA of 2.5 at time of application or graduation preferred.
Must be located in Denver, Colorado for the duration of the internship.
Curious and coachable, personable, patient, action-oriented, and accountable.
Motivated and enthusiastic about delivering great work and achieving goals.
Professional verbal and written communication skills, with the ability to interact confidently across all levels.
Strong tech-savvy competency; experience with Excel and Microsoft Teams specifically.
Highly organized, with the ability to manage multiple tasks and meet deadlines consistently.
Detail-oriented, with a sharp eye for accuracy in both project work and daily tasks.
Analytical and problem-solving mindset, with the capability to identify issues and develop effective solutions.
Adaptable and self-motivated, demonstrating agility to learn quickly in a fast-paced environment.
Bias for action, with a proactive approach and a desire to make a meaningful impact alongside teammates.

Nice To Haves

Strong interest in the homebuilding, real estate, and/or construction industry as a preferred career field.
Added plus are students who are involved in extracurricular activities outside of their curriculum responsibilities (i.e., student organizations, leadership roles, student athletes, NAHB student competition, etc.).

Responsibilities

Participate in a structured 10-week internship program designed to provide hands-on exposure to the full lifecycle of a mortgage loan.
Shadow key roles across Mortgage Operations, including Team Assistants, Loan Consultants, Loan Processors, Underwriters, Closers, Post-Closing, and Title/Escrow.
Observe and document workflows, customer touchpoints, systems, compliance requirements, and team interactions within each department.
Conduct informational interviews with subject matter experts (SMEs) to better understand operational processes and customer experience best practices.
Maintain a weekly learning journal to capture insights, lessons learned, and questions for further exploration.
Participate in team meetings, training sessions, and customer-interaction observations (as appropriate)
Analyze how operational handoffs occur between departments and identify potential opportunities for improved efficiency or customer satisfaction.
Develop a clear, end-to-end understanding of how mortgage loans are originated, processed, underwritten, closed, and sold on the secondary market.
Collaborate with L&D to plan, script, and produce a final capstone project: a short video documenting “The Life and Journey of a Loan.”
Gather and organize content (notes, visuals, interviews, examples) needed for the capstone project in a professional and compliant manner.
Present the final project to leadership at the end of the program, demonstrating comprehension of the mortgage lifecycle and key business insights gained.
Demonstrate professionalism, curiosity, and strong communication skills while working with teams across the organization.
Uphold confidentiality, compliance standards, and company policies throughout all shadowing and project activities.