Mortgage Production Assistant

Zillow

10d • $22 - $34 • Remote

About The Position

At Zillow, we are revolutionizing the real estate experience to help more people achieve their dream of owning a home. As a Mortgage Production Assistant, you will play a vital role in reshaping the lending experience, ensuring our customers receive exceptional service and assistance. Our unwavering dedication to innovation and customer-focused solutions places you at the forefront of an ambitious mission, empowering customers as they navigate important achievements in their lives. As a Mortgage Production Assistant, your primary focus will be to streamline loan processes, ensuring accuracy and completeness in all submissions. Your key responsibilities will include: Reviewing, preparing, and submitting complete loan files for underwriting review Evaluating and determining if any documents are missing, and identifying steps to streamline the loan process Reviewing vital income, Automated Underwriting System (AUS), and other required credit and underwriting documentation Familiarizing yourself with and operating in compliance with various lending guidelines Communicating closely with Loan Officers to ensure loan submissions are accurate and complete Continuously seeking ways to improve processes and enhance efficiencies This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions. In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $22.80 - $34.20 hourly. This base pay range is specific to these locations and may not be applicable to other locations. In Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont the standard base pay range for this role is $21.70 - $32.50 hourly. The base pay range is specific to these locations and may not be applicable to other locations. Actual amounts will vary depending on experience, performance and location. We are looking for an individual who embodies self-motivation, hard work, and the ability to think both creatively and critically. You should be highly collaborative, frequently engaging with the sales team to understand challenges and drive efficiencies. Additional qualities we seek include: Demonstrated ability to manage time effectively and multitask in a fast-paced environment Strong organizational skills, as we move fast and think big Proven track record of working independently and as part of a team Excellent communication skills, both written and verbal Diligent with an emphasis on accuracy and thoroughness

Requirements

• Previous experience in a mortgage production or similar role
• Familiarity with mortgage loan processes and documentation
• Knowledge of various lending guidelines and compliance requirements
• Proficiency in using loan processing software and other relevant technology
• Ability to analyze and determine the completeness of loan files
• Strong attention to detail and problem-solving skills
• Demonstrated ability to manage time effectively and multitask in a fast-paced environment
• Strong organizational skills, as we move fast and think big
• Proven track record of working independently and as part of a team
• Excellent communication skills, both written and verbal
• Diligent with an emphasis on accuracy and thoroughness

Responsibilities

• Reviewing, preparing, and submitting complete loan files for underwriting review
• Evaluating and determining if any documents are missing, and identifying steps to streamline the loan process
• Reviewing vital income, Automated Underwriting System (AUS), and other required credit and underwriting documentation
• Familiarizing yourself with and operating in compliance with various lending guidelines
• Communicating closely with Loan Officers to ensure loan submissions are accurate and complete
• Continuously seeking ways to improve processes and enhance efficiencies

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees