Full-Time - Credit Union - Mortgage Lending Administrator

Firelands Federal Credit Union • Sandusky, OH

14d

About The Position

We’re looking for a Mortgage Lending Systems Administrator to own, optimize, and support the technology that powers our mortgage lending operations—from origination to secondary market delivery.

Requirements

• High school diploma or equivalent (degree/certification in IT, Business, or related field preferred)
• Experience in mortgage lending, mortgage operations, or mortgage systems administration
• Strong understanding of credit granting practices and mortgage workflows
• Exceptional organizational, analytical, and communication skills
• Ability to manage high volumes of detail with accuracy and consistency
• Comfortable working cross-functionally with operations, vendors, and leadership
• Proficient with mortgage systems, integrations, reporting, and data management

Responsibilities

• Serve as system administrator for LOS, POS, and ancillary mortgage technologies
• Configure users, roles, workflows, templates, and forms to improve efficiency
• Manage system updates, releases, patches, and integrations
• Troubleshoot technical issues and provide end-user support
• Monitor system performance, data integrity, and regulatory compliance
• Analyze workflows and implement automation and process improvements
• Create and maintain system documentation and training materials
• Onboard and train users; manage service tickets and enhancement requests
• Support audits, exams, reporting, and secondary market loan preparation
• Set daily mortgage rates
• Participate in vendor evaluations and mortgage technology roadmap planning

Benefits

• Volunteer Time Off
• Credit Union Membership
• Competitive Salary
• Paid Time Off
• Paid Holidays & Birthday
• Bereavement Pay
• 401(k) Retirement Plan
• Employer Paid Pension Plan
• Group Health Insurance
• Prescription Card
• Dental and Vision Plan
• Flexible Spending Account
• Health Reimbursement
• Life Insurance
• Short Term Disability Insurance
• Long Term Disability Insurance
• Tuition Reimbursement
• Gym Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees