MRI Clinical Assistant Full-Time

St. Luke’s University Health Network•Allentown, PA

7d•Onsite

About The Position

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Shift: Tuesday, Wednesday and Thursday 7 AM-7 PM. The MRI Clinical Assistant will be responsible for providing coordination of patient care services while providing support for the MRI technologists. Job duties will include greeting patients in registration area and providing escort to the MRI changing area. Aid in preparing the patient for the exam specific MRI exam.

Requirements

High School Graduate or equivalent required.
General computer skills and medical terminology necessary.
Excellent customer relation and communication skills necessary.
Current CPR certification required.

Nice To Haves

Minimum 1-year hospital experience preferred but not necessary.

Responsibilities

Excels in effective and positive communications.
Uses skills to bolster the organization/department image
Reviews the daily MRI schedule.
Greet the patient in the registration area at their scheduled appointment time.
Introduces themselves to the patient, correctly identifies the patient verbally by addressing them as Mr. or Mrs.
Notification of the patient’s arrival is immediately communicated to the technologist.
Patient is informed if there will be a delay in their exam start Pro vide escort for the patient to the MRI changing area.
Assists the technologists, nursing staff or Radiologist in preparing the patient for their exam
Accurately adheres to downtime procedures to assure appropriate information is available, resulting in excellent continuity of care for patients
Completes clerical functions including copying and faxing.
Makes effective use of telephone, fax and electronic mail systems
Supply management duties are performed in accordance with the department budget and predetermined par levels. This would include inventory control, reorder, and stocking of the patient care areas
Demonstrates competency in the knowledge of the EMR/PACS appropriate to their job responsibilities
Demonstrates proper telephone techniques and etiquette in accordance with the department and hospital guidelines as it relates to answering phones, directing calls, and taking complete and accurate messages
Completes yearly required competency assessment as set by the department and the hospital
Responsible for the success of the department to achieve hospital designated patient satisfaction goal. Every patient should receive patient education