MSC Source to Pay Manager

T-Mobile • Overland Park, KS

3d • Hybrid

About The Position

The MSC – Source to Pay (STP) Manager is a senior-level individual contributor in T-Mobile's STP function in the Magenta Service Center (MSC), responsible for end-to-end ownership of complex or high-impact STP processes. This role acts as a subject matter expert and cross-functional liaison, leading operational initiatives, driving process improvements for assigned functions such as sourcing, contracts, procurement, supply chain, invoicing or reconciliations. This is a hybrid role (3 days/week in the office) and will be based in Overland Park, KS.

Requirements

• Billing Knowledge of billing processes and systems within a telecommunications environment. (Required)
• Financial Analysis Ability to analyze financial data and prepare financial reports, statements, and projections. (Required)
• Data Analysis Proficiency in analyzing large datasets to derive actionable insights and support business decisions. (Required)
• Microsoft Excel Advanced skills in Microsoft Excel for financial modeling, data analysis, and reporting. (Required)
• Problem Solving Strong problem-solving skills to identify issues and implement effective solutions within the Source to Pay lifecycle. (Required)
• Communication Excellent verbal and written communication skills to interact effectively with cross-functional teams and stakeholders. (Required)
• Process Improvement Experience in identifying and implementing process improvements in financial operations to enhance efficiency. (Required)
• Collaboration Ability to work collaboratively in a team environment and with cross-functional teams to achieve business goals. (Required)
• Attention To Detail High level of attention to detail to ensure accuracy in all financial and billing processes. (Required)
• Adaptability Capability to adapt to changing business needs and technology advancements in the telecommunications industry. (Required)
• Customer Focus Demonstrates a strong commitment to understanding and meeting the needs of internal and external customers by providing responsive, high-quality service and building effective relationships. (Required)
• Compliance Consistently adheres to policies, procedures, and regulations while taking ownership for actions and outcomes, ensuring integrity and transparency in all responsibilities. (Required)
• Work Independently: Demonstrates the ability to manage time, prioritize tasks, and make decisions with minimal supervision while delivering high-quality results. (Required)
• Growth Mindset: Embraces challenges, seeks out learning opportunities, and adapts to change with a focus on continuous improvement and personal development. (Required)
• Emotional Intelligence: Applies emotional intelligence in interactions (Required)
• At least 18 years of age
• Legally authorized to work in the United States
• Bachelor's Degree Finance, Accounting, or Business Administration (Preferred)
• 4-7 years - Related experience within a financial, shared services or operational setting

Responsibilities

• Owns and Leads STP Process Areas: Independently manages key processes within the STP cycle and serves as the primary point of accountability for performance, accuracy, and compliance
• Acts as Subject Matter Expert: Provides deep expertise and process insights to support audits, escalations, and enterprise projects related to specific STP function
• Drive Cross-Functional Initiatives: Lead or co-lead process optimization efforts, systems upgrades, and business transformations with minimal oversight
• Analyzes and Reports Trends: Performs advanced data analysis and creates reports or dashboards to monitor trends, risks, and opportunities for improvement
• Supports Risk and Compliance: Ensures that processes meet internal controls, SOX compliance, and audit requirements; contributes to policy development as needed
• Coaches and Guides Peers: Supports the development of Analysts and Sr Analysts by sharing knowledge, offering guidance, and championing process excellence
• Partner Across the Business: Collaborate with business leaders, IT, Legal, and other departments to influence strategy and ensure alignment on shared goals

Benefits

• Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.
• Employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role.
• Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year.
• medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
• eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level