Msr II

ELGA Credit Union•Vero Beach, FL

3d•Onsite

About The Position

ELGA Credit Union MSR II Location: Vero Beach Branch Reports To: Branch Manager Classification: Non-Exempt Role: (Onsite at Vero Beach Branch - FL) To build relationships with members by assisting them with their financial transactions and listening for other financial needs. Performs account maintenance and assists with products and services.

Requirements

One year to three years of similar or related experience.
A high school education or GED.
Able to operate a 10 key calculator, typewriter and computer keyboard.

Responsibilities

Welcomes the member by making eye contact and a smile.
Uses the member's name during the interaction and thanks the member for their business.
Receives and processes member financial transactions, including deposits, withdrawals and loan payments; money orders and cashiers checks to members; transfers amounts from member accounts as directed with complete accuracy.
Gives routine account information.
Performs maintenance on member accounts.
Assists members with products and services.
Interacts with the member to determine if the member would benefit from other Credit Union products and services to cross-sell with Integrity.
Increases and supports utilization of self service channels.
Balances cash drawer and daily transactions.
Performs other job related duties as assigned.