Temporary - MTT Peer Partner

EL CONCILIO CALIFORNIA•Stockton, CA

3d•$22 - $24

About The Position

Under direct supervision of the Program Manager, the Peer Partner (PP) will be responsible for providing peer support and encouragement to members in attending behavioral health appointments and participating in all aspects of the individual’s recovery plan. This position will advocate for program members to receive necessary resources and maintain program members’ progress throughout services.

Requirements

Must be able to handle a high volume of documentation and task completion in a timely manner.
Maintain a cooperative working relationship with management, staff, and program participants.
Maintain acceptable work habits such as attendance, punctuality, time management, team work, etc.
Understand and work effectively with diverse cultural and ethnic groups.
Must complete and pass criminal and fingerprint background check.
Ethics-Treats people with respect; Keeps commitments; Inspires trust of others; Works with integrity and ethically; Upholds organizational values.
Initiative-Volunteers readily; Undertakes self-development activities; seeks increased responsibilities; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
Dependability- Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.
Valid Driver’s License
Up to date automobile insurance
Successful completion of Sexual Harassment Prevention Training
Successful completion of Workplace Violence Prevention Training
Successful completion of HIPPA Training
Successful completion of Mandated Reporter Training
An Associate’s Degree in Psychology or related field with 1-3 years of experience working in case management is highly preferred; A High School Diploma or GED Equivalency and 2-4 years of experience working in a mental health setting is required in lieu of a degree

Nice To Haves

Bilingual in Spanish is highly preferred.

Responsibilities

Adheres to all El Concilio California policies and procedures per the agency employee manual
Greet incoming clients in a professional manner and attend to their inquiries
Contact new referrals for initial contact no later than two days after receiving referral
Maintain accurate and thorough documentation of program participants contact information
Diligently oversee department’s Outlook calendars and arranging conference/video conference calls, virtual meetings on platforms such as Zoom, googlemeets, and Microsoft Teams
Answers incoming calls in a timely manner, avoiding "dropped calls" due to excessive wait time and follows established procedures on how to handle different types of incoming calls
Meet face-to-face with each individual served (and relevant family members) a minimum of one time per week during the initial stage
Use assessment outcomes to inform and update interventions described within treatment plans
Offer groups that focus on increasing opportunities for those served to improve and/or develop their social support network
Communicate regularly with members to gather necessary information, answer general questions, and keep them informed about case progress
Prepare and file orientations/intakes
Develop educational material in the form of Booklets, flyers, and PowerPoint presentations to present to program members
Introduced members to other services and support systems available in the community such as Wellness Centers, Peer Navigation, and Housing Empowerment Programming
Initiate referrals and advocate for program participants to receive adequate information to outside resources
Assist program participants with the completion of any formal documentation that will provide access to resources, such as housing, education, transportation, clothing, food, employment, etc.
Aim for a collective goal of serving up to 100 AB 109 clients based upon an average client service period of six (6) months
Perform outreaching at local tabling events to recruit program participants
Maintain awareness of all department caseload and statuses
Maintain professional relationship with all program participants and El Concilio California personnel
Required to work on evenings and weekends for El Concilio California special events and necessary training
Other duties as assigned by immediate supervisor and administration