Multi-Site Director - Performance Improvement
About The Position
Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Garden City Hospital, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference. At Garden City Hospital, we pride ourselves on community involvement and commitment to preserving access to quality and compassionate healthcare. We are a state-of-the-art medical facility with over 300 licensed beds and a teaching hospital, offering medical education to students, residents and fellows from across the country. The residency and fellowship programs offer graduate medical education to more than 80 trainees in specialties. Garden City Hospital has an award-winning staff of over 350 of the area's best and brightest physicians from almost every specialty. Learn more at www.gch.org. The Performance Improvement Director develops, manages and integrates a comprehensive Performance Improvement (PI) Program for the multi facilities to achieve unprecedented results in quality, efficiency, safety, satisfaction and value with transparency. The Managerial oversight responsibility of the Performance Improvement Program is to develop and share best practices for improving performance in quality, safety, perception of care, value and efficiency; to develop/ maintain scorecards for all Service Lines with defining expected outcomes & benchmarks based on Quality, Safety, Satisfaction and Value; to complete Clinical Assessment, Diagnosis and Treatment for the Service Lines. Responsible for coordinating and managing market wide performance improvement activities including continued survey readiness. Responsible for oversight of ongoing publicly reported quality initiatives for multi facilities undertaken by the organization, like Core Measures, Patient Satisfaction, etc. Work collaboratively with the Administration and Leadership teams. Ensures execution and communication of Performance Improvement and Patient Safety activities occurs from the department level to Board of Trustees for multi hospitals. The scope of activities in managing the multi hospitals PI Programs, includes creating collaborative customer relationships; planning appropriate group processes; creating & sustaining a participatory environment; guiding the group to appropriate & useful outcomes; building and maintaining professional knowledge; employing evidence-based practice; integrating best research with expertise & patient values for optimal care; working in interdisciplinary teams; application of performance improvement methodologies to minimize waste, decrease errors, increase efficiency and ultimately improve care and appropriate utilization of informatics to communicate, manage knowledge with clinical expertise and patient values for optimal care. Team facilitation and experience with hospitals’ accreditation standards and survey process. Maintains knowledge of local regulatory standards & OSHA regulations.
Requirements
- Bachelors Degree required, preferably in a healthcare related field.
- 4 – 5 years healthcare experience. 1-4 years quality improvement experience
- Good computer skills.
- Experience in reviewing charts for quality care issues. Detail oriented organizational skills. Must be able to handle multiple cases, directions and follow-through.
- Good communication skills both verbally and written. Experience with Medical Staff communication.
- Coordination of internal departments and external entities to ensure compliance with company policies, and state/federal regulatory and accreditation standards.
Nice To Haves
- Masters Degree preferred.
- State RN licensure or a License in healthcare field preferred.
- Certified professional in healthcare quality preferred.
Responsibilities
- Develops, manages and integrates a comprehensive Performance Improvement (PI) Program for the multi facilities to achieve unprecedented results in quality, efficiency, safety, satisfaction and value with transparency.
- Develop and share best practices for improving performance in quality, safety, perception of care, value and efficiency
- Develop/ maintain scorecards for all Service Lines with defining expected outcomes & benchmarks based on Quality, Safety, Satisfaction and Value
- Complete Clinical Assessment, Diagnosis and Treatment for the Service Lines.
- Coordinating and managing market wide performance improvement activities including continued survey readiness.
- Oversight of ongoing publicly reported quality initiatives for multi facilities undertaken by the organization, like Core Measures, Patient Satisfaction, etc.
- Work collaboratively with the Administration and Leadership teams.
- Ensures execution and communication of Performance Improvement and Patient Safety activities occurs from the department level to Board of Trustees for multi hospitals.
- Creating collaborative customer relationships
- Planning appropriate group processes
- Creating & sustaining a participatory environment
- Guiding the group to appropriate & useful outcomes
- Building and maintaining professional knowledge
- Employing evidence-based practice
- Integrating best research with expertise & patient values for optimal care
- Working in interdisciplinary teams
- Application of performance improvement methodologies to minimize waste, decrease errors, increase efficiency and ultimately improve care and appropriate utilization of informatics to communicate, manage knowledge with clinical expertise and patient values for optimal care.
- Team facilitation and experience with hospitals’ accreditation standards and survey process.
- Maintains knowledge of local regulatory standards & OSHA regulations.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
