About The Position

Fulltime Nights Multiskilled Technician 7p-7a Emergency Department/IP Description: Job Qualifications (Knowledge, Skills, and Abilities) Education: High school graduate or equivalency preferred. Successful completion of an approved course(s) which includes basic patient care skills, EKG, and phlebotomy preferred. Experience: Previous patient care experience and / or technical education in health-related field preferred. Ability to work under pressure and receive multiple directions. Demonstrates effective interpersonal, verbal & written communication skills. BLS, healthcare provider, required. Exhibits a community and customer service focus. Job Relationships Reports to: Clinical Manager, Assistant Clinical Manager/Educator, Charge Nurse or designee Supervises: N /A Job Responsibilities Essential Responsibilities: Service Excellence: Exhibits the Service Excellence Behavior Standards, role modeling excellence for all to see. For example: demonstrates friendliness and courtesy, effective communication creates a professional environment and provides first class service. Provides for periodic rounding on patients & families, providing updates and initiating service recover on identified issues. Clinical Practice – Routine Patient Care: Under the direction of an RN, or other licensed staff member. Delivers patient care for an assigned group of patients. (Examples include, but are not limited to: vital signs, I&O, Height, weight, activities of daily living, preparation for admission, post-mortem care, patient transport and admission, ensures security of patient belongings. Responds to patient requests in a timely manner. Clinical Practice – Technical Skills: Under the direction of an RN, or other licensed staff member, performs: EKG & Monitor lead placement. Phlebotomy. Orthopedic skills (i.e.) splinting, crutch fitting, gait training. Visual acuity, eye irrigation & equipment set-up. CLIA-waived testing (i.e.) point of care glucose. Collects specimens (i.e.) nasopharygeal, throat, urine, stool, sputum. Wound cleansing & application of a sterile dressing. Suture & staple removal. Urinary catheterization & Foley care. Suture tray set-up, assisting with procedure. Set-up & assisting with pelvic exam. Assisting in triage, with data collection. Assist with application of restraints. Participates as a team member in hazardous material decontamination. Documentation & Reporting: Provides accurate and complete documentation in accordance with standards, policies, procedures and guidelines. Completes clothing list. Reports observations & condition changes to RN and / or physician within a timely manner. Captures & records charges. Safe Practice: Practices positive patient identification. Completes assigned responsibilities according to policies, procedures, & organizational guidelines. Initiates appropriate emergency procedures. Maintains equipment appropriate to the care environment. Provides for a safe environment for patients (i.e.) side rails, patient positioning, maintains patient’s environment, cleaning patient stretchers & rooms between patient, provides post procedure clean-up, returning equipment to proper place, monitors patients who require direct visualization to ensure self-protection or prevent elopement risk. Communication: Communicates pertinent clinical information to appropriate members of the patients care team. Keeps patient & families appraised and updated. Establishes and maintains positive strong communication with patients and families. Assists the clinical staff with answering incoming & placement of outgoing phone calls, utilizing scripted messages. Computer Skills: Utilizes computer systems, appropriate to position effectively. Appropriate use of the internet and intranet. Initiative: Assumes responsibility to facilitate improvements in patients care, staff & physician relationships and the working climate. Assumes responsibility for room supply replenishment and room preparation. Assumes responsibility for completing own education. Assists in orientation of new staff and participates in student instruction and experiences when requested. Accepts responsibility for being pro-active in cost effective utilization of supplies and resources. Accepts responsibility for non-direct patient care responsibilities, as assigned (i.e.) obtaining medical records, transporting specimens, etc. Assists in maintenance of departmental compliance with continuous regulatory readiness. Other Job Responsibilities: Responsible for compliance with Organizational Integrity through raising questions and promptly reporting actual or potential wrongdoing. Participates in and coordinates with organizational process to collect and evaluate information about hazards and safety practices that are used to identify safety management issues. Adheres to established policies and procedures, which may include wearing of personal protective equipment. Participates in and fosters a performance improvement approach that includes both intradepartmental and interdepartmental activities. Exhibits a customer service and community focus. Fosters a climate that will assist Diley Ridge Medical Center to fulfill its mission. Accepts other responsibilities as assigned. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.

Requirements

  • BLS, healthcare provider, required.
  • Ability to work under pressure and receive multiple directions.
  • Demonstrates effective interpersonal, verbal & written communication skills.

Nice To Haves

  • High school graduate or equivalency preferred.
  • Successful completion of an approved course(s) which includes basic patient care skills, EKG, and phlebotomy preferred.
  • Previous patient care experience and / or technical education in health-related field preferred.
  • Exhibits a community and customer service focus.

Responsibilities

  • Exhibits the Service Excellence Behavior Standards, role modeling excellence for all to see. For example: demonstrates friendliness and courtesy, effective communication creates a professional environment and provides first class service.
  • Provides for periodic rounding on patients & families, providing updates and initiating service recover on identified issues.
  • Delivers patient care for an assigned group of patients. (Examples include, but are not limited to: vital signs, I&O, Height, weight, activities of daily living, preparation for admission, post-mortem care, patient transport and admission, ensures security of patient belongings.
  • Responds to patient requests in a timely manner.
  • Performs: EKG & Monitor lead placement.
  • Phlebotomy.
  • Orthopedic skills (i.e.) splinting, crutch fitting, gait training.
  • Visual acuity, eye irrigation & equipment set-up.
  • CLIA-waived testing (i.e.) point of care glucose.
  • Collects specimens (i.e.) nasopharygeal, throat, urine, stool, sputum.
  • Wound cleansing & application of a sterile dressing.
  • Suture & staple removal.
  • Urinary catheterization & Foley care.
  • Suture tray set-up, assisting with procedure.
  • Set-up & assisting with pelvic exam.
  • Assisting in triage, with data collection.
  • Assist with application of restraints.
  • Participates as a team member in hazardous material decontamination.
  • Provides accurate and complete documentation in accordance with standards, policies, procedures and guidelines.
  • Completes clothing list.
  • Reports observations & condition changes to RN and / or physician within a timely manner.
  • Captures & records charges.
  • Practices positive patient identification.
  • Completes assigned responsibilities according to policies, procedures, & organizational guidelines.
  • Initiates appropriate emergency procedures.
  • Maintains equipment appropriate to the care environment.
  • Provides for a safe environment for patients (i.e.) side rails, patient positioning, maintains patient’s environment, cleaning patient stretchers & rooms between patient, provides post procedure clean-up, returning equipment to proper place, monitors patients who require direct visualization to ensure self-protection or prevent elopement risk.
  • Communicates pertinent clinical information to appropriate members of the patients care team.
  • Keeps patient & families appraised and updated.
  • Establishes and maintains positive strong communication with patients and families.
  • Assists the clinical staff with answering incoming & placement of outgoing phone calls, utilizing scripted messages.
  • Utilizes computer systems, appropriate to position effectively.
  • Appropriate use of the internet and intranet.
  • Assumes responsibility to facilitate improvements in patients care, staff & physician relationships and the working climate.
  • Assumes responsibility for room supply replenishment and room preparation.
  • Assumes responsibility for completing own education.
  • Assists in orientation of new staff and participates in student instruction and experiences when requested.
  • Accepts responsibility for being pro-active in cost effective utilization of supplies and resources.
  • Accepts responsibility for non-direct patient care responsibilities, as assigned (i.e.) obtaining medical records, transporting specimens, etc.
  • Assists in maintenance of departmental compliance with continuous regulatory readiness.
  • Responsible for compliance with Organizational Integrity through raising questions and promptly reporting actual or potential wrongdoing.
  • Participates in and coordinates with organizational process to collect and evaluate information about hazards and safety practices that are used to identify safety management issues.
  • Adheres to established policies and procedures, which may include wearing of personal protective equipment.
  • Participates in and fosters a performance improvement approach that includes both intradepartmental and interdepartmental activities.
  • Exhibits a customer service and community focus.
  • Fosters a climate that will assist Diley Ridge Medical Center to fulfill its mission.
  • Accepts other responsibilities as assigned.
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