MV Repossession Admin

Motorola Solutions
2dRemote

About The Position

NOTE: This position is fully Remote We are searching for a Repossession Administrator to work assignments within our fast-paced recovery environment. The qualified individual will be responsible for maintaining account orderliness, ensuring a field agent is assigned to each account, updating designated accounts with new information received from the client, as well as communicating any escalated information to the client or supervisor as needed. A proficient Repossession Administrator will be able to facilitate the successful recovery of assigned collateral, while demonstrating basic product and service knowledge and initiating required actions as needed. The responsibilities of this position are performed 100% via computer- it does not require field work or travel. The ideal candidate for this position must be detail oriented and enjoy customer service related interactions.

Requirements

  • Minimum 2 years of experience working in an Administrative Support position
  • Minimum 2 years in the Repossession industry and/or Account Management experience
  • Phone skills with ability to give clear and concise direction
  • Strong multi-tasking and organization skills
  • Experience with collateral repossession
  • High level of experience using G-Suite, MS Office and related applications
  • High School Diploma or Equivalent
  • Minimum 2 years Repossession and/or Account Management experience, or equivalent
  • Legal authorization to work in the U.S. indefinitely is required.
  • Employer work permit sponsorship is not available for this position.

Nice To Haves

  • Collections, asset recovery, skip tracing, credit experience would be beneficial
  • This position is a remote position and candidates can be located anywhere in the US. It is preferred that candidates have previously worked in a remote environment.

Responsibilities

  • maintaining account orderliness
  • ensuring a field agent is assigned to each account
  • updating designated accounts with new information received from the client
  • communicating any escalated information to the client or supervisor as needed
  • facilitate the successful recovery of assigned collateral
  • demonstrating basic product and service knowledge
  • initiating required actions as needed

Benefits

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
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