NAM Sales Operations Lead Specialist

GE Vernova

1d•Remote

About The Position

The NAM Sales Operations Lead Specialist is a key position providing centralized leadership and support for the coordination, harmonization and support of Sales processes, methods, tools, best practices and KPIs. This role will be responsible for leading the sales operations, enabling & partnering with Sales leads and Key Account Managers, Finance and other functions to drive orders & sales performance as well as supporting the Commercial Excellence leader to drive other commercial activities & improvements (e.g. Sales Incentives Compensation).

Requirements

Bachelor’s degree in Finance, Engineering discipline or Business
Minimum of 5 years of experience in a sales, commercial or operations role
Strong analytics, communication, organizational, interpersonal, and leadership skills
CRM experience- Operational knowledge of SPEAK, Lightning- SFDC instances
Understanding / ability to work in a large & complex matrix organization
Demonstrated ability to lead programs / projects
Excellent proficiency in MS Office Suite
Good understanding of Order Intake Booking, Market knowledge within the power industry
Significant professional experience in sales and commercial activity
Ability to work with large volumes of clustered information to drive meaningful data driven initiatives for the business
Demonstrated ability to analyze and resolve problems

Nice To Haves

GE Leadership program graduates- CAS, CLP etc
Ability to adopt & drive simplification/lean methodology to drive improvements
Previous Sales Experience within Industry (or similar industry)

Responsibilities

Assists the Sales Performance Team in the region with their day to day tasks.
Day to day interaction with and support the region and Comm Ops colleagues.
Coordinates the Monthly Pipeline Review process and preparation of the related consolidations.
Prepares monthly, quarterly and yearly sales/commercial performance reporting for the Leadership.
Implement & Coordinate key Sales Management Processes & Tools for the SalesForce.
Provide supplemental 2nd level CRM user support for Champions (Key Users).
Training of Regional Sales Operations Managers in the Regions.
Other tasks as directed by Management.
Support Monthly Pipeline Reviews and Op Rhythm
Ensure Monthly reporting to Sales Force (SFDC) management and Leadership on Order Intake performance analysis via Monthly Pipeline Reviews.
Contribute towards relevant Op Rhythm Business Reviews.
Ensure the implementation of ad-hoc sales performance analyses for SalesForce Management.
Monitor/drive data accuracy and quality in SPEAK, provide suggestions to SPEAK Champions community for improvement.
Analyze regional performance through SalesForce Non-Financial KPIs.
Support the design, development, implementation and coordination key sales management processes & tools for the sales force (Sales Efficiency Models, Key Account Plans, Segment Reviews, Sales Performance KPIs, CRM Data Quality Templates, etc.).
Provide consistent metrics to understand and improve business performance and productivity (sales efficiency and effectiveness).
Manage various in-house projects (OP, Forecast Analytics, Monthly Pipeline Reviews etc.) and project teams for increasing sales efficiency and effectiveness.
Responsible for the creation and management of all dashboards (Wave) for the GS leadership team

Benefits

medical, dental, vision, and prescription drug coverage
access to Health Coach from GE Vernova, a 24/7 nurse-based resource
access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants
tuition assistance
adoption assistance
paid parental leave
disability benefits
life insurance
12 paid holidays
permissive time off