About The Position

The job profile for this position is Account Management (IC) Senior Advisor, which is a Band 4 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. Primary responsibility for the National Account Executive includes strategic account management for large and/or complex existing national accounts in West/Mountain states. Responsible for understanding client objectives and discussing applicable programs and services. Will also collaborate with brokers, consultants and internal matrix partners. This role is Incentive Compensation eligible.

Requirements

  • Proficient knowledge (minimum 5 years of experience) in healthcare / managed care business required; to include many or all of the following: product knowledge, underwriting, risk and financial analysis skills, marketing processes, sales practices, account management and knowledge of administrative operations
  • Bachelor’s degree highly preferred
  • Successful track record and/or possesses clear aptitude as a leader, administrator, negotiator, and salesperson
  • Strong persuasion skills and effective communicator; possesses excellent relationship-building skills
  • Demonstrated planning/organizational skills; ability to plan for both the long and short term; ability to work on many issues at once and to prioritize work
  • Demonstrated ability to develop strong working relationships with matrix partners in the organization
  • Customer focus - ability to meet customer expectations and act with a strong focus on how to deliver
  • Ability to obtain necessary licenses
  • Flexibility to support client communications aligned with Mountain and Pacific Time business hours
  • Effective speaking and communication skills; demonstrated presentation skills
  • If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload

Responsibilities

  • Manage a disciplined account engagement process which is comprised of goals, strategies to achieve goals, and tactics to support execution of strategies
  • Develop deep customer and consultant/broker relationships to facilitate intimate knowledge of our customers' objectives
  • Assume role of trusted strategic consultative partner of our customers
  • Articulate a consistent delivery of Cigna Healthcare's value proposition as well as own responsibility to tell the Cigna Healthcare story with minimal reliance upon subject matter experts
  • Demonstrate data-driven solutions-based orientation to drive results for our customers and for Cigna Healthcare
  • Execute successful end-to-end sales process if customer’s business is placed out to bid
  • Exude self-motivated ownership of metric-driven results, continually acting with a sense of urgency to ensure that results are attained, if not exceeded
  • Exemplify internal and external leadership
  • Embrace culture of learning and continuous improvement
  • Champion perpetual change within Cigna Healthcare to ensure that we anticipate market trends and offer industry-leading products and services

Benefits

  • a comprehensive range of benefits, with a focus on supporting your whole health
  • medical, vision, dental, and well-being and behavioral health programs
  • 401(k)
  • company paid life insurance
  • tuition reimbursement
  • a minimum of 18 days of paid time off per year and paid holidays
  • eligible to participate in an incentive compensation plan
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