National Retail Account Manager

Simpson Strong-Tie • Stockton, CA

1d • $80,000 - $114,500

About The Position

Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate citizen committed to our customers and employees. Our founder, Barc Simpson established 9 Principles of Business we live out as company values and have made Simpson Strong-Tie an inspiring place to work since 1956. Our team of talented people are dedicated to our shared mission: to provide solutions that help people design and build safer, stronger structures. Learn about our company culture directly from our team. YOU As the National Retail Account Manager, you will be responsible for growing Home Center sales in the CO/WY territory. You will coordinate with and contribute to the overall branch and company efforts to profitably grow our business. You will be responsible for creating and maintaining positive relationships with customers, working through Simpson Strong Tie sets, maintaining POG integrity, executing on National Retail customer-specific projects, and completing objectives as directed by the National and Regional teams. You will also lead and participate in training sessions in and out of the territory. These training sessions require scheduling, promotion, set-up, presentation, and take-down, as well as providing observation and suggestions for improvement. You will work with Regional Sales Managers, Product Management, Marketing, and TSRs to develop/coordinate sales strategies and programs; and communicate appropriate market trends and field intelligence to provide to Management and Operations to ensure customer satisfaction.

Requirements

• Bachelor’s degree preferred.
• 3-5 years of Related experience in retail construction sales and/or training.
• National Accounts experience and/or business or marketing experience preferred.
• Technical: Have the ability to gain product knowledge in order to become a trusted resource for Simpson Products and solutions as well as working with Specialists to provide support as needed.
• Presentation Skills: Ability to develop and present captivating presentations and incorporate sales skills to step a prospect through a story.
• Creative & Innovative Thinking: Ability to exhibit creativity and innovation when contributing to organizational and individual objectives.
• Decision Making & Judgement: Ability to balance analysis, wisdom, experience, and perspective when making decisions.
• Accountability & Dependability: Ability to fulfill all commitments made to peers, co-workers, and supervisor.
• Adaptability & Flexibility: Ability to respond positively to change, embracing and using new practices or values to accomplish goals and solve problems.
• Customer Focus: Ability to build and sustain productive customer relationships.
• Self-Awareness: Ability to find and maximize opportunities for growth and development.
• Proactivity: Ability to identify what needs to be done and take action, when situation requires it.
• Influence: Ability to address issues in an open, constructive, professional manner.
• Organization & Prioritization: Ability to manage multiple projects and priorities simultaneously as well as quickly reallocate resources in order to respond to changing customer and team member needs.
• Computer/Software/Technology: Proficient knowledge of Microsoft Office (including Outlook, Excel, Word and Power Point), Salesforce CRM, SAP ERP, and other industry standard software packages. Ability to learn new systems in a timely manner.
• Driving Record: A valid driver’s license and a clean driving record are required.

Responsibilities

• Build and maintain relationships at store and regional levels with all parties effecting our business, including customer and service channels, while managing the Home Center (subject to regional need) customers. Prepare and present store and regional level POS activity to key decision makers. (30%)
• Create and coordinate National Retail programs/projects focused on increasing the sales and profitability of the territory. Track and analyze POS numbers to determine program/project effectiveness and make needed adjustments to maximize sales. (15%)
• Install and maintain appropriate marketing materials in all National Retail accounts, determine suitable areas to cross merchandise, and provide explanations of pricing programs and current promotions. (15%)
• Demonstrate product installation procedures. Schedule, coordinate, prepare and present insightful and educational presentations and workshops. (20%)
• Communicate with appropriate regional personnel about Home Center needs. Resolve customer concerns or issues with the assistance of other departments as needed. (10%)
• Partner with territory sales team members to provide high quality “No-Equal” service and support to customers. Keep up to date with local building codes, requirements, common practices, and become your customers’ trusted advisor and product knowledge expert. (5%)
• Other duties and responsibilities, including but not limited to, consistent CRM management and usage, scheduling, business planning, submitting expense reports in a timely manner, regular maintenance of company-owned vehicles, and other duties as assigned. (5%)

Benefits

• We recognize and reward employees with a carefully designed and comprehensive rewards package, including competitive compensation, quarterly bonuses or commission and first-rate benefits.
• Quarterly Bonuses/Commission: You will be eligible for either a bonus or commission, paid on a quarterly basis. We believe all employees affect customers, sales and revenue — directly or indirectly – and should be rewarded by sharing the company profits.
• Benefits: We provide a wide range of benefits for eligible full-time employees including: medical, dental, vision, retirement contributions, employee stock purchase and bonus plans, pay for holidays, vacation, sick days, funerals and jury duty, years of service awards, employee discounts, employee referral bonuses, charitable contribution matching, education reimbursement and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager