National Sales Support Representative

CDI • Plymouth, MN

just now

About The Position

About CDI:
CDI is the nation’s fastest curb manufacturer in the HVAC industry. We are a nation-wide company with manufacturing facilities located in the suburbs of Minneapolis, Dallas, Seattle, Charlotte, and Phoenix. Today CDI leads the curb adapter industry with the fastest lead times & the most curbs manufactured annually. We’ve gained this success by continuing to focus on CDI’s core values: FAST – EASY – FUN - COMMUNITY - GROWTH

Position Summary: Support the customers of the National Sales Representative(s) by providing them with an exceptional customer service experience. Key to the success of this position is attention to detail, accuracy and ensuring a fast response to customer and employee requests.

Requirements

• Embraces and promotes CDI values of FAST, EASY, FUN, COMMUNITY, GROWTH
• Effectively build relationships with customers – both internally and externally
• Effectively present information in one-on-one and small group situations
• Excellent written and oral communication skills
• Minimum three years of experience in sales specific to HVAC industry
• An understanding of sales principles and customer service practices
• The ability to multitask and quickly switch your focus.
• Computer literacy and typing skills.
• Excellent team working, motivational, interpersonal, communication, and customer service skills.

Responsibilities

• Quickly turn-around customer requests for quotes
• Place orders and follow through on details as necessary with customers and/or CDI employees
• Communicate with the plant sales teams regarding regional orders
• Track individual plant goals each month to ensure they are staying on track
• Attend weekly 1 on 1 with NSR and attend the L10 meeting of each plant sales team
• Assist in training all new CDI sales support reps

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed