NetSuite Administrator

WorkWave • Holmdel, NJ

22h • Hybrid

About The Position

Are you a NetSuite Administrator who thrives in a dynamic, high-growth environment? Do you see a manual process and immediately think of ways to automate it? We are looking for a Senior Admin who is passionate about leveraging the full power of NetSuite to support seamless, scalable back-end infrastructure. We need a forward-thinking expert who is tired of manual brute force and is curious about how AI and automation can make the Finance team’s life easier—whether that’s using AI to write a script faster or deploying tools to automate complex close reconciliations. Your expertise will empower our teams to operate seamlessly, ensuring our systems are robust, secure, and aligned with organizational goals.

Requirements

• 5+ years of direct experience as a NetSuite Administrator.
• Experience supporting Finance or ERP environments with a deep understanding of accounting processes (GL, AP, AR, Project Billing, Inventory).
• Experience with Zone Billing (or similar complex billing tools) supporting recurring and usage-based subscription models is required.
• NetSuite Proficiency: Strong working knowledge of Saved Searches, Reports, Dashboards.
• Security & Compliance: Demonstrated ability to manage system security, roles, permissions, and change control processes.
• Integrations: Strong experience with third-party integrations; familiarity with middleware like Boomi or Celigo, and platforms like High Radius is a major plus.
• Systems Thinker: A passion for efficiency, ensuring processes work well together to streamline commercial operations.
• Problem Solver: Excellent analytical skills with a proactive approach to troubleshooting complex system issues independently.
• Communication: Ability to work effectively with both technical and non-technical stakeholders, bridging the gap between business needs and system capabilities.
• Growth Mindset: A self-starter willing to dig into new concepts, make recommendations with limited information, and adapt to emerging technologies (AI/Automation).

Responsibilities

• Be the go-to NetSuite expert, with full ownership of administration, optimization, and cross-functional system support.
• Maintain system health: Monitor system performance, troubleshoot issues promptly, and execute patches to ensure optimal functionality.
• Ensure data integrity: Perform regular data audits, manage data migrations, and implement best practices for data hygiene and quality across the organization.
• Manage user access and security: Configure roles, permissions, and access controls to ensure data security and compliance with information security standards.
• Partner with the CFO organization on AI initiatives: collaborate to identify and implement AI-driven opportunities that increase operational efficiency and automate routine tasks.
• Drive process automation: Proactively identify opportunities to automate core financial workflows (Procure-to-Pay, Order-to-Cash, Record-to-Report) to reduce manual effort.
• Manage the development lifecycle: Oversee the sandbox environment and follow a structured release management process for designing, testing, and deploying all system changes and customizations.
• Collaborate on requirements: Partner with cross-functional teams to gather business requirements and translate them into scalable, best-practice NetSuite solutions.
• Partner closely with the Finance team during the month-end close process to troubleshoot errors, resolve data discrepancies, and ensure timely financial reporting.
• Develop actionable insights: Create and maintain complex saved searches, financial reports, and KPI dashboards to support decision-making for Finance, Operations, and Warehouse teams.
• Continuous exploration of reporting enhancements and visualizations to support business analysis across all departments.
• Serve as the first line of support: Troubleshoot user-reported issues and resolve system errors for stakeholders across the organization.
• Empower end-users: Develop and deliver training materials and comprehensive system documentation (configuration details, process flows) to ensure users utilize the system effectively.
• Own the communication of platform changes, new features, and maintenance windows to end-users and stakeholders.
• Lead the effort for quarterly NetSuite upgrades by assisting with impact analysis, regression testing, and post-deployment validation.
• Participate in initiatives to explore automation or AI-driven capabilities to keep the system modernized and efficient.

Benefits

• Employees can expect a robust benefits package, including health and dental and 401k with company match AND BEYOND...
• Find your perfect work/life balance with our Flexible Time Off policy or generous PTO plan (role dependent) and paid holidays
• Up to 4 weeks paid bonding leave
• Tuition reimbursement
• Robust Employee Assistance Program through TotalCare offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more!
• 24/7 access to virtual medical care with Teladoc
• Quarterly awards based on peer nominations
• Regional discounts and perks
• Opportunities to participate in charitable events and give back to the community
• Our employees have access to extensive video libraries for soft skill and role specific training available 24/7 and live trainings are provided throughout the year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed