Network Administrator & IT Support Specialist

Traders Village•Grand Prairie, TX

1d•Onsite

About The Position

Traders Village—the largest weekend marketplace and entertainment destination in Texas—is hiring a Network Administrator & IT Support Specialist. This is a hands-on role that blends network and systems administration with direct IT support for our staff and operations across Grand Prairie, Houston, San Antonio, and Western Playland in Sunland Park, NM. We’re looking for someone who can keep a complex multi-site environment stable while also jumping in to solve end-user problems. If you’re equally comfortable configuring switches and calming down a frazzled cashier with a broken POS, this job is for you.

Requirements

Minimum 3 years proven experience in network administration + helpdesk support.
Strong skills with Windows Server, Active Directory, Hyper-V, and Microsoft 365.
Solid understanding of TCP/IP, DNS, DHCP, VPNs, and hands-on with Ubiquiti gear.
Strong troubleshooting ability and clear, customer-friendly communication.
Ability to balance multiple priorities, work independently, and travel occasionally to other sites.
Associate’s or Bachelor’s degree in IT (or equivalent experience).
Must be able to work weekends regularly.

Nice To Haves

Experience with POS systems a plus.

Responsibilities

Maintain and monitor switches, access points, and multi-site network connectivity (fiber, copper, wireless, VPN tunnels).
Administer Windows Server 2025, Active Directory (hybrid with Microsoft 365), and Hyper-V virtual environments.
Manage Microsoft 365 services: Exchange Online, SharePoint, Teams.
Provide front-line IT support for staff, including POS systems used for tolls, food, and rides.
Install, configure, and troubleshoot desktops, laptops, printers, and peripherals.
Create and maintain IT documentation, manage hardware/software inventory, and assist with procurement.
Provide on-site weekend support during business operations.