Network Administrator (Open Rank: Entry - Senior)
About The Position
Are you passionate about working on enterprise networks within a higher education environment? Join the University of Colorado and play a crucial role in supporting the networks that power groundbreaking medical research at CU Anschutz, as well as the diverse academic pursuits of undergraduates at the Denver Auraria Campus. We are seeking multiple Network Administrators who can expertly support the university's network infrastructure from layer 1 to layer 3. We seek those ready to go from fixing cabling errors to network switch/router configuration errors and beyond. Our Network Administrators provide the first line of network technical support and work on Wi-Fi, wired networks, telephony, paging, low-voltage project coordination, and even more.
Requirements
- Bachelor’s degree in: Information Systems, Computer Science, Engineering, Business, Education, or a related field
- 4 years of professional or high-level technical work experience may be substituted for the bachelor’s degree. An associate’s degree with two years of relevant work experience may be substituted for the bachelor’s degree
- Hands-on experience with VoIP phone systems, including provisioning, troubleshooting, and user support.
- Experience with layer 1 and 2 networking.
- Familiarity with structured cabling systems (copper and fiber).
- Experience supporting users in a multi-departmental or enterprise environment.
- Understanding of access layer networking and voice technologies, including VoIP phone systems.
- Familiarity with LAN/WAN environments and wireless networking. (e.g., IEEE 802.11).
- Excellent organizational, analytical, and problem-solving skills.
- Strong written and verbal communication skills across all organizational levels.
- Ability to maintain accurate documentation and follow established procedures.
- Strong customer service orientation and interpersonal skills.
- Ability to work collaboratively with cross-functional IT teams.
- Ability to maintain confidentiality and work under tight deadlines.
- Flexibility to work outside standard business hours when needed.
- Ability to diagnose and resolve network and voice service issues independently.
- Experience supporting and administering VoIP phone systems in an enterprise environment.
- Ability to manage multiple projects and tasks in a fast-paced, dynamic environment.
Nice To Haves
- Industry certifications such as Network+ or A+
- BICSI fundamentals certification or equivalent structured cabling certification.
- Experience with data center environments and structured cabling.
- Experience with enterprise-grade switching and routing platforms.
- Experience supporting network and voice infrastructure projects.
- Experience working in higher education or public sector IT is preferred.
- Industry certifications such as Cisco Certified Network Associate (CCNA) or Juniper Networks Certified Associate – Junos (JNCIA-Junos).
- Experience supporting users in a multi-departmental or enterprise environment.
Responsibilities
- Work on a multi-vendor low-voltage cabling plant.
- Support LAN connections connecting the university departments, remote clinics, and custom education environments.
- Configure and install switches, assist other teams with deployment of routers and wireless access points.
- Troubleshoot wired and wireless connectivity.
- Work with an energetic and fast-paced team to implement big changes on a short timeline.
Benefits
- The University of Colorado offers a comprehensive benefits package that includes health insurance, life insurance, retirement plans, tuition benefits, ECO pass, paid time off – vacation, sick, and holidays and more.
- Medical: Multiple plan options
- Dental: Multiple plan options
- Additional Insurance: Disability, Life, Vision
- Retirement 401(a) Plan: Employer contributes 10%25 of your gross pay
- Vacation Days: 22/year (maximum accrual 352 hours)
- Sick Days: 15/year (unlimited maximum accrual)
- Holiday Days: 10/year
- Tuition Benefit: Employees have access to this benefit on all CU campuses
- ECO Pass: Reduced rate RTD Bus and light rail service
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
