Network & Cred QA Analyst

Health Care Service Corporation • Southfield, MI

3d

About The Position

At Dearborn, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. Job Summary Under supervision, this role is responsible for performing oversight on essential credentialing functions to attain and maintain quality providers in the dental network. This role also conducts audits for credentialing as well as network data quality. Understands credentialing policies and procedures per NCQA, URAC and CMS standards and other regulatory requirements. Serves as a liaison to delegated entities and vendors to ensure current and adequate credentialing process are in place. Develops and performs queries for data reporting purposes to include directories, ad hoc reports, and network management reports. Responsible for the monitoring and maintenance of credentialing and re-credentialing polies and program as well as state and federal requirements to ensure compliance is met. This role will provide operational and industry knowledge to ensure credentialing practices.

Requirements

• Bachelor degree and 2 years of experience in accreditation programs (i.e., NCQA, URAC and CMS programs) or 6 years of experience in accreditation programs
• Proficiency in accreditation program standards. (ex. NCQA, URAC, CMS)
• Knowledge of state and federal requirements for contracting and credentialing.
• Attention to detail and ability to track information to defined quality standards
• Knowledge of documents and their contents used in provider contracting, including applications, agreements, fee schedules, and credentialing.
• Knowledge of provider contracting terms.
• Analytical skills
• Demonstrated experience understanding and maintaining detailed complex provider records.
• Attention to detail and ability to enter data and meet defined quality standards
• Experience balancing multiple priorities while meeting commitments for quality and delivery at agreed upon schedules.
• Clear and concise verbal and written communication skills.
• Proficient in Microsoft Office products, Excel, email and Internet.
• Ability to work well in a team environment.

Nice To Haves

• Analytical skills
• Knowledge of Dental industry

Benefits

• At Dearborn, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for associates.
• This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level