Network Engineer, Foundation and Support

Meta • New Albany, OH

155d • $133,000 - $190,000

About The Position

Meta is looking for a forward thinking Network Operations Engineer to support delivery of field services as part of our Edge and Network Services (ENS) team. Someone who possesses subject matter expertise in hyperscale DC structured cabling, fiber connectivity solutions, and IP networking. Candidates will also have experience scoping developing and implementing strategies and plan in partnership with internal business teams, external vendors, and network design/engineering, and other cross-functional teams to develop strategies for integrating new technologies and to better support existing technologies across the operational fleet. An objective for this role is to understand technical drivers for the business, organize strategies to ensure the operational supportability to meet those business needs, and to represent ENS across stakeholder groups to ensure those critical projects are achieved. The team improves operational efficiency and reliability of one of the most advanced and rapidly evolving networks in the world. The right candidate will possess experience in a fast moving organization and enjoy digging into operational pain points in order to implement the process enhancements and automation solutions to solve them. The ideal candidate loves identifying root causes in complex systems and quickly learning new domain expertise and technologies.

Requirements

• Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience.
• 7+ years of work experience operating, deploying, and designing large-scale network, optical, and/or physical layer infrastructure.
• Hands-on experience with a variety of optical/network communication equipment including optical amplifiers, coherent transponders, network/fiber/copper test gear and other WDM equipment.
• 7+ years of network operations experience while supporting large-scale service provider, datacenter, and/or enterprise network infrastructure.
• Demonstrated skills to effectively engage with hardware vendors, service providers, and colocation facility vendors globally.
• Intermediate subject matter expertise in Network Services, including topology, traffic analysis, hardware platform, and architectures.
• 7+ years of experience with telecommunication networks in the terrestrial optical transport networks including DWDM.
• Subject matter expertise with physical infrastructure design: rack elevations, cable types, connector types, optic types, patch panels, and facility infrastructure.
• Familiarity with Enterprise and Service Provider network hardware platforms and architectures, including Cisco and Juniper routers/switches.
• Experience with physical data center design: rack elevations, cabling, fiber optics, power/cooling, and facility infrastructure.

Nice To Haves

• Experience moving technical or engineering programs and products from inception to delivery.
• Direct leadership experience with global Network Operation environments and managing Service Level Agreements.
• Experience with purchasing, negotiating and end-to-end supplier management.
• Advanced executive leadership communications experience.

Responsibilities

• Drive work investigating complex technical and process issues on a global scale spanning multiple reliability, security, and continuity disciplines for infra during major incidents/site events (SEVs) on edge, caching, and network infrastructure.
• Integral to identifying problems and implementing effective change within security & business continuity issues that affect the network, edge, and Infrastructure at Meta.
• Drive operational efficiency in everything we do as an operations practitioner within the ENS team.
• Set team goals and work globally with cross-functional teams within and outside the organization to deliver business outcomes predictability across global sites.
• Work with partner teams to design and implement aligned processes that identify and manage data and asset protection risks.
• Ensure relevant operational process, procedure, and policy documentation is effectively managed and the data required to support operations is complete and accurate in systems.
• Drive the team to analyze operational events in order to identify new automation opportunities.
• Drive quality into the metrics we report to assist us in focusing on the areas that give us the best return on investment.
• Provide clear and effective communication around personal and team goals, progress, outcomes, and lessons learned across assigned scope.

Benefits

• $133,000/year to $190,000/year + bonus + equity + benefits.
• Individual compensation is determined by skills, qualifications, experience, and location.

What This Job Offers

• Job Type: Full-time
• Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
• Education Level: Bachelor's degree