A successful Monitoring Management – Junior level candidate will have: Understanding of network infrastructure, protocols, and technologies Familiarity with SolarWinds or other network monitoring tools Familiarity with ICMP for error reporting and troubleshooting Proficient in use of Microsoft 365 suite products including Outlook and Teams Strong communication and collaboration skills, with experience working with cross-functional teams Familiarity with Microsoft/Windows operating systems and environments The ideal candidate will have: Experience with managing SolarWinds or other network monitoring tools. Experience troubleshooting connectivity issues. Experience with configuring SMNP. Experience applying DISA STIG configurations and ensure compliance with DoD security settings. Key Tasks & Responsibilities: Utilize advanced network monitoring tools to detect and respond to network incidents, creating and managing Remedy incident tickets as necessary to escalate issues to internal teams for resolution. Execute established procedures for rapid identification and resolution of network incidents, minimizing downtime and impact on enterprise operations. Investigate and identify possible false-positives. Perform routine hardware and software checks, as well as scheduled maintenance and system upgrades/patching to ensure optimal network performance. Ensure compliance with Security Technical Implementation Guides (STIGs). Monitor databases and design custom widgets and dashboards using SWQL (SolarWinds Query Language) or an automated graphical query builder to provide real-time insights into network performance. Ensuring standard operating procedures (SOP) and other operational procedures are maintained
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Job Type
Full-time
Career Level
Entry Level