New Billing Agent

AccentureLake Saint Louis, MO
3d$19 - $19Hybrid

About The Position

As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture’s clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today’s biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources. The New Billing Agent’s responsibilities include: Perform research, enter data, and process/adjust health care appeals/claims in a variety of systems and tracking tools for a US health care client Apply knowledge of processes and related systems to identify, assess and resolve complex issues Will encounter both standard and non-standard issues and will seek advice/escalate issues when faced with tasks outside the normal SOP’s dictated by the client Role Requirements: This is a hybrid role. You will be expected to relocate to and work in Louisville, TN, and the pay range is set accordingly.

Requirements

  • Minimum of 1 years’ experience in customer service

Nice To Haves

  • Bachelor’s degree in science or related field
  • Outsourcing operations experience
  • Knowledge and experience in any work stream of US health care

Responsibilities

  • Perform research
  • Enter data
  • Process/adjust health care appeals/claims in a variety of systems and tracking tools for a US health care client
  • Apply knowledge of processes and related systems to identify, assess and resolve complex issues
  • Will encounter both standard and non-standard issues and will seek advice/escalate issues when faced with tasks outside the normal SOP’s dictated by the client

Benefits

  • Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off.
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