New Business Manager (Growth Operations) - Miami, FL
About The Position
Green House is a Brand-to-Demand creative marketing agency built to own the moment of choice—operating at the intersection of branding, frontline, and activation. Our Growth team serves as the commercialization engine, transforming capabilities into revenue through disciplined pipeline development, high-quality pursuits, and scalable systems. We are seeking a New Business Manager (Growth Operations) to act as the pipeline and pursuit execution engine of the Growth organization. This role is responsible for building and maintaining a qualified pipeline while leading end-to-end execution of new business pursuits—from initial lead through proposal submission and handoff to delivery. You will partner closely with Growth leadership and cross-functional teams to ensure opportunities are sourced, qualified, tracked, and converted with precision. This role requires strong project management discipline, commercial awareness, and the ability to operate across multiple high-priority workstreams simultaneously.
Requirements
- 4–8 years of experience in new business, growth operations, sales operations, or project/program management within an agency or fast-paced commercial environment (advertising, marketing, or similar)
- Proven ability to operate independently and run pipeline and pursuit systems end-to-end—not just support them; able to step in and ensure the entire engine (leads → pursuits → submissions → handoff) is functioning effectively
- Strong experience acting as a bridge between Growth, Verticals, and cross-functional teams (Strategy, Creative, Finance, Operations)—translating opportunities into structured, executable pursuits
- Demonstrated experience managing end-to-end pursuit workflows, including intake, qualification, workback planning, cross-functional coordination, and final submission
- Advanced project management and operational leadership skills, with the ability to design and improve systems—not just track tasks (pipeline structure, pursuit workflows, templates, stage gates, reporting cadence)
- Strong experience with CRM systems and pipeline management, including maintaining data accuracy, managing deal stages, and driving actionable reporting
- Proven ability to manage multiple concurrent pursuits under tight deadlines, ensuring quality, consistency, and on-time delivery
- High proficiency in workflow and collaboration tools (e.g., CRM platforms, Monday.com, M365/Google Workspace, SharePoint), with a tech-forward and systems-oriented mindset
- Comfort and familiarity with AI-enabled tools and workflows, with a willingness to leverage automation and AI to improve research, asset development, and pursuit efficiency
- Strong communication and stakeholder management skills, with the ability to drive clarity, push for decisions, and align teams across competing priorities
- Demonstrated ability to thrive in fast-paced, high-demand environments, maintaining structure, visibility, and momentum across multiple workstreams
Nice To Haves
- Experience in agency environments with active new business pipelines and fast-turn pitch cycles
- Experience supporting or driving lead generation and outbound efforts, including account targeting and prospect research
- Experience building or improving pipeline and pursuit systems from ambiguity (playbooks, templates, asset libraries, reporting frameworks)
- Strong understanding of creative and strategy workflows, enabling effective coordination of pitch content and deliverables
- Experience working in a highly cross-functional, revenue-driven environment where speed, quality, and conversion all matter
Responsibilities
- Lead Generation & Pipeline Development
- Prospect Research & Account Intelligence
- CRM & Pipeline Management (System of Record Owner)
- Pursuit Operations & Project Management
- Sales Enablement & Asset Management
- Vertical Integration & Opportunity Management
Benefits
- Health & Wellness: Comprehensive medical, dental, and vision coverage to support you and your family
- Unlimited Paid Time Off: Generous flexibility to support work-life balance and personal well-being
- Paid Holidays: Company-observed holidays to ensure time to recharge and disconnect
- Hybrid Flexibility: A balanced in-office and remote schedule designed to support productivity and collaboration
- Equipment Provided: Company-issued computer and tools to set you up for success from day one
- Growth Opportunities: Clear paths for professional development, skill-building, and internal mobility
- Innovative Work Environment: Collaborate with high-performing, creative teams in a fast-paced, supportive culture
- Referral Bonus Program: Earn rewards for bringing great talent into the organization
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
101-250 employees
