New Hire Operations Lead
About The Position
New Hire Operations Lead The Opportunity: The New Hire Operations Lead will provide leadership and oversight for all background screening and onboarding operations. Lead will be dedicated to elevating and optimizing service offerings, with a core focus on delivering an exceptional new hire experience from pre-hire evaluation through in-person onboarding and beyond. Lead will drive strategic change, leverage technology to integrate varied systems, and ensure that security and compliance are seamlessly embedded throughout the onboarding process. Join us. The world can't wait.
Requirements
- 6+ years of experience leading varied and multi-location teams in background screening, onboarding, or talent acquisition
- Experience with the integration of technology solutions such as HRIS, identity management systems, and background screening platforms
- Experience with coordinating or managing process enhancements in a talent acquisition organization
- Experience in leadership roles and driving change management, process improvement, and team development
- Knowledge of industry standards, compliance regulations including FCRA, EEOC, and Fair Chance Act, and emerging best practices in new hire onboarding
- HS diploma or GED
Nice To Haves
- Experience with Workday as ATS
- Possession of excellent communication, stakeholder engagement, and project management skills
- Bachelor’s degree in Human Resources, Business Administration, or Security Management
- HR, security, or compliance certified, such as SHRM, HRCI, or CPP Certification
Responsibilities
- Lead cross-functional teams to enhance background screening and onboarding practices, ensuring efficiency, candidate satisfaction, and best-in-class service delivery.
- Design and implement transformational initiatives and continuous improvement strategies that streamline workflows, reduce risk, and elevate the employee onboarding journey.
- Oversee the integration and optimization of identity verification technologies, maintaining robust security protocols and operational excellence.
- Ensure compliance with all relevant regulations and standards, including FCRA, EEOC, Fair Chance Act, and organizational policies.
- Collaborate closely with internal stakeholders, external partners, and vendors to optimize service-level agreements and resolve escalations quickly and effectively.
- Monitor and analyze performance metrics, providing regular updates and actionable insights to senior leadership.
- Champion training and development initiatives, updating standard operating procedures (SOPs) to reflect evolving industry standards.
Benefits
- Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care.
- Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values.
- Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
