Night Audit

BLACKBERRY•Walland, TN

11d•$16•Onsite

About The Position

Night Audit is responsible for overnight operations of the front desk, accounting, and security of Blackberry Mountain. Responsibilities will include activities at the Lodge and throughout Blackberry Mountain. Overnight responsibilities also include interaction with guests requiring the Night Audit to be an able and competent representative of Blackberry Mountain. The major results of this position are to effectively handle any questions, problems, concerns, and needs of any guests related to lodging, food, and beverage as well as the general safety of Blackberry Mountain’s buildings and grounds.

Requirements

Strong self-motivator
Ability to be organized and follow up on tasks
Basic understanding of Windows programs and Point of Sale systems
Ability to follow routine instructions
Flexibility with scheduling for weekends and holidays
Positive phone interaction
Strong character
Ability to remain calm under pressure
Ability to multi-task
Desire for continued education and growth
High school diploma or equivalent
Must have a valid driver's license
Must have excellent written and verbal communication skills
Must be able to communicate effectively with guests, managers, and team members
Must have an understanding of basic math and accounting functions for night audit reports
Must be able to make decisions under pressure
Must be able to exercise judgment and make decisions based on job knowledge and awareness of company goals
Must be able to simultaneously manage diverse tasks
Must be able to stand or walk for a long period of time
Must be able to personally manage time in order to stay alert
Must be able to lift up to 50 lbs.
Must be able to safely operate a company vehicle or golf cart
Must be able to work outdoors in all weather conditions

Nice To Haves

College degree or 2-3 years of hospitality/security experience preferred

Responsibilities

Guests Services Answering and responding to guests' calls and individual needs
Late check-ins and early departures including luggage delivery and removal
Logging and delivering wake-up calls
Security checks and walk-throughs of the houses and cottage area
Light housekeeping in Cottages and common areas after late-night activities
Printing traces and arrival reports for the following day
Copying and delivery of the Times fax
Completion of opening paperwork for the next business day
Processing and delivery of guest folios with departure letters
Night audit entry and review
Support tasks required at various times by the Controller
Responding to fire alarms and taking appropriate steps
Observing property for potential security problems
Monitoring groups and individuals after hours
Must comply with all company policies and procedures.
Must be able to work well with other Team Members, Managers and interact with our guests.
To perform the essential functions of this position regular and consistent attendance is required, as well as, the flexibility to work nights and weekends.