Night Auditor

A-1 Hospitality Group • Rosenberg, TX

2d • $10 - $11 • Onsite

About The Position

Are you friendly and able to work in a fast-paced environment? The Hotel Night Auditor attends to guests’ needs, included, but not limited to, registration, checkout, and cashiering.

Requirements

• High School diploma/GED required
• Customer service experience required
• Experience handling cash, credit card procedures, and use math concepts
• Attention to detail and organized

Nice To Haves

• Previous experience in hospitality preferred
• Knowledge of PMS systems like OnQ, Pep, Opera, Hotel Key

Responsibilities

• Review all guaranteed arrivals and verify that all credit cards are valid by running numbers that are not already in house
• Explain and provide any promotional items to each guest checking in
• Responds promptly to any guest inquiries or complaints and offer an alternate solution if guest demand cannot be met
• Cover other areas of hotel as needed
• Document any guest accidents by completing the accident report form
• Complete the maintenance log whenever a complaint is reported
• Maintain all areas of the front desk
• Take the initiative to greet guests in a friendly and warm manner
• Other duties as assigned

Benefits

• $10 - $11/hour
• Travel Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED