Non Franchise F&I Business Development - Market Manager

United Fidelity Bank • San Antonio, TX

3d

About The Position

The CFS Development Manager (formerly F&I Development Manager) is a dynamic leader who drives successful Finance and Insurance (F&I) performance in our markets. The CFS Development Manager works directly with store management to accelerate their Customer Financial Services (F&I) performance. Serve as the primary F&I performance partner for stores within the assigned market, supporting execution of the company’s financial services strategy. Coach and mentor store-level F&I Directors to improve processes, performance, and customer satisfaction. Use performance data to identify trends, gaps, and opportunities, and develop action plans to improve PVR, product penetration, and compliance metrics. Collaborate with General Managers, Market Presidents, and other regional leaders to ensure alignment between sales, finance, and service strategies. Facilitate ongoing training and development of in-store finance associates to support career progression and bench strength. Monitor and ensure compliance with all federal, state, and company regulations across all stores in the market. Champion digital retail and technology adoption to drive transparency, efficiency, and customer satisfaction. Drive consistency and accountability in the F&I process, from initial customer introduction to product presentation and delivery. Lead regular market performance reviews, communicating expectations and holding store leadership accountable for results. Qualifications Minimum 5+ years of F&I leadership experience, including multi-store or market-level exposure. Proven track record of exceeding F&I performance goals. Strong understanding of F&I products, lending, and regulatory requirements. Demonstrated ability to influence without direct authority across multiple locations. Effective communicator and coach with strong data analysis and strategic planning skills. High integrity and a commitment to compliance, transparency, and customer satisfaction. Proficiency in CRM, DMS, and digital retailing tools. Valid driver’s license and ability to travel within assigned market. Lead the Future of Automotive Retail. At AutoNation, innovation drives everything we do—from automotive retail to vehicle service to automotive finance. As a Fortune 200 company, we’re looking for leaders who are ready to shape the future of automotive retail. Why You’ll Love Working Here: National scale with entrepreneurial spirit Inclusive culture and diverse leadership Competitive compensation and benefits Opportunities to make a real impact Our values and culture What We’re Looking For: Proven leadership experience Strategic thinking and execution skills Passion for innovation and people development Explore leadership opportunities at AutoNation today. Base + Bonus salary range is expected to be from $180k - $300k Exciting Benefits and Perks Await You: Competitive compensation and 401k matching Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits. Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world. At AutoNation, what drives you, drives us. We're looking for passionate and committed people to bring their drive to our team to help drive a peerless Customer experience. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. We're AutoNation - the biggest and most renowned automotive retailer in America, and a proud member of the Fortune 150. But that's just the beginning. We're in the midst of an incredible multi-year digital transformation that's set to revolutionize the industry. At AutoNation, we're not just interested in keeping up with the times - we're dedicated to leading the charge. We're passionate about innovation and pushing the boundaries of what's possible, all while keeping our customers, coworkers, and communities in the driver’s seat. We believe that together, we can create a brighter future for everyone.

Requirements

• Minimum 5+ years of F&I leadership experience, including multi-store or market-level exposure.
• Proven track record of exceeding F&I performance goals.
• Strong understanding of F&I products, lending, and regulatory requirements.
• Demonstrated ability to influence without direct authority across multiple locations.
• Effective communicator and coach with strong data analysis and strategic planning skills.
• High integrity and a commitment to compliance, transparency, and customer satisfaction.
• Proficiency in CRM, DMS, and digital retailing tools.
• Valid driver’s license and ability to travel within assigned market.

Responsibilities

• Serve as the primary F&I performance partner for stores within the assigned market, supporting execution of the company’s financial services strategy.
• Coach and mentor store-level F&I Directors to improve processes, performance, and customer satisfaction.
• Use performance data to identify trends, gaps, and opportunities, and develop action plans to improve PVR, product penetration, and compliance metrics.
• Collaborate with General Managers, Market Presidents, and other regional leaders to ensure alignment between sales, finance, and service strategies.
• Facilitate ongoing training and development of in-store finance associates to support career progression and bench strength.
• Monitor and ensure compliance with all federal, state, and company regulations across all stores in the market.
• Champion digital retail and technology adoption to drive transparency, efficiency, and customer satisfaction.
• Drive consistency and accountability in the F&I process, from initial customer introduction to product presentation and delivery.
• Lead regular market performance reviews, communicating expectations and holding store leadership accountable for results.

Benefits

• Competitive compensation
• 401k matching
• Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
• Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
• Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 101-250 employees