Nurse III - Admissions Coordin

TX-HHSC-DSHS-DFPSSan Antonio, TX
1dOnsite

About The Position

Would you thrive in an environment where you learn and grow personally and professionally all while helping make a positive impact on people’s lives? Do you appreciate being around others like yourself who are dependable, trustworthy, hard workers who believe in the value of teamwork? HSCS is dedicated to building an atmosphere where employees feel valued and supported while providing specialized care for Texans in need. HSCS is comprised of nine psychiatric hospitals, one youth residential treatment facility, and thirteen state supported living centers. The psychiatric hospitals are a hub of excellence for forensic mental health and complex psychiatric care, with all facilities accredited by The Joint Commission. They provide state-of-the-art treatment that is recovery-oriented and science-based. If providing hope and healing through compassionate, innovative, and individualized care interests you, we welcome your application for the position below. The Nurse III (Admissions Coordinator) performs complex (senior level) nursing work. The Admissions Coordinator provides clinical and administrative supervision of Admissions’ personnel; and provides assessment, care, and treatment of patients throughout the admissions process. They perform complex leadership and management duties including consultation with state hospital personnel, community liaisons, law enforcement, officers of the court, persons served and their families, guardians, and others. The Admissions’ Coordinator ensures that the admission process flows smoothly making recommendations for needed improvement; and provides a high level of customer satisfaction. During admission, observes the patients for unusual symptoms and conducts nursing assessments to determine eligibility for health services through hospital admission; Participates in the identification of training needs related to admission, laws, rules, and regulations and develops curriculum to address those needs. They participate in the development of nursing specific policies and procedures, prepare monthly department schedules, and participate in the hiring process. Works under general supervision, with moderate latitude for use of initiative and independent judgment. Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. This position may be eligible to earn additional pay for work performed on evenings, nights and/or weekends.

Requirements

  • Knowledge of Texas Nurse Practice Act, and the role of peer review in the provision of professional nursing
  • Knowledge of HHSC policies and procedures
  • Knowledge of management theory, organizational planning, plan deployment, and improving organizational performance
  • Knowledge of the Recovery Model of Care
  • Knowledge of professional nursing Standards, CPR, Abnormal Involuntary Movement Scale (AIMS), Treatment, Intervention, and Protection Strategies (TIPS)
  • Knowledge of nursing techniques and procedures
  • Knowledge of infection control practices and procedures
  • Knowledge of workers compensation policies and procedures
  • Demonstrated skills of accurately observing and identifying significant patient behaviors and accurately describing such events in the patient’s record
  • Skills in utilizing computer hardware/software
  • Skills in administering restraint and seclusion
  • Strong coaching skills
  • Ability to provide patient care
  • Ability to prepare and maintain records
  • Ability to organize and communicate information both orally and in writing
  • Ability to interpret and explain standards and regulations
  • Ability to supervise, organize, and manage the Admissions Department
  • Ability to create and evaluate training objectives, requirements, and effectiveness of delivery
  • Ability to manage time effectively
  • Ability to intervene therapeutically with patients experiencing psychiatric disorders (delusions, hallucinations, suicidal/homicidal ideation)
  • Ability to perform CPR, the Heimlich Maneuver, use the AED, provide First Aid
  • Ability to provide patient/family education regarding medications, disease processes, and health maintenance/promotion
  • Ability to intervene therapeutically with patients experiencing delusions, hallucinations, and/or aggression
  • Licensed to practice as a registered nurse (RN) in the State of Texas (or state that recognizes reciprocity through the Nurse Licensure Compact) prior to hire.
  • Graduation from a Nursing Program accredited by the Texas Board of Nurse Examiners required AND
  • At least three (3) years of work experience as a RN in a recognized health agency, hospital, or health care facility.

Responsibilities

  • Provides supervision to Admission staff in accordance with hospital and nursing policies to ensure the patients being admitted receive optimum care during the admissions process. Observes the patient for unusual symptoms and conducts nursing assessments to determine eligibility for hospital admission. Reviews admission records to assure the patient receives the required documentation provided at the time of admission.
  • Interacts with state hospital personnel, community liaisons, law enforcement, officers of the court, persons served and their families, guardians, and others by providing consultation, training, and technical assistance. Ensures adequate staffing based on number of expected admissions and historical data (busiest times of day/week, etc.) to ensure the patient is properly assessed and treated. Prepares monthly department schedule and participates in the hiring process.
  • Administers medications and treatment to the patients if required during the admission process and ordered by the physician. Assures that milieu is recovery based and trauma informed care is provided. Ensures prompt intervention, instruction, modeling, coaching, and counseling for both staff and patients to promote therapeutic communication and meet patient healthcare needs. Quickly follows up on patterns of behavior that do not promote a welcoming, safe milieu.
  • Carries out medical staff practitioners’ orders and implements nursing interventions according to acceptable nursing care standards and hospital policies and procedures. Assist in the client abuse and neglect investigation process.
  • Complies with all established safety rules, regulations, and procedures. Promotes safety by ensuring that employees are fully trained to carry out their assigned duties in accordance with safety procedures. Promptly investigates all accidents and/or injuries incurred by employees in order to determine cause and contributing factors so that corrective action can be taken to prevent recurrence.
  • Participates in Nursing Services performance improvement activities by evaluating, collecting, organizing, and presenting program specific data by retrieving available reports and information generated by Admissions and/or quality improvement in order to facilitate the provision of quality nursing care and a safe working environment. Conducts inspections, audits, and participates in the development of nursing specific policies and procedures to ensure compliance with The Joint Commission (TJC) standards, Centers for Medicare and Medicaid (CMS) conditions of participation, Texas Administrative Code (TAC), and the rules and regulations of the Agency and state hospital system.
  • Participates in the identification of admissions specific training needs and develops in-service training curriculum to address those needs. Maintains required competencies and continuously enhances nursing skills through continuing education (classes, articles, webinars, etc.) and communicates information to employees.
  • Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Benefits

  • comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more
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