Nurse Navigator, Focused Ultrasound Program
About The Position
The Focused Ultrasound Nurse Navigator will be the primary liaison and single point of contact for focused ultrasound patients and their families. This role enhances the patient experience and improves the clinical outcome for patients by providing a seamless navigation process throughout the continuum of care. Responsible for collaborating with physicians and members of the interdisciplinary teams to triage, coordinate, and consistently manage patient care by educating the patient and serving as a point of contact for patients and families. The Nurse Navigator manages the patient experience from initial inquiry through follow-up consultations and interacts with patients via multiple channels (e.g. phone, email, text) to educate, motivate, and consult them. Participates in strategic initiatives within the clinical program or service line to include developing, implementing and monitoring navigation activities and sustainability, facilitates shared decision making and patient engagement by forming trusting relationships and addressing patients' communication and health literacy needs, while helping them integrate their values and preferences into treatment decisions. Works for and promotes positive outcomes for patients, providers and the Sutter health care system.
Requirements
- Graduate of an accredited school of nursing
- RN-Registered Nurse of California
- BLS-Basic Life Support Healthcare Provider
- 5 years recent relevant experience
- Knowledge of medical terminology required
- Ability to ensure follow through with responsibilities and communicate with a varied level of health care staff
- Verbal and written communication skills
- Microsoft Office software experience required, including Excel and Word
Nice To Haves
- Experience in Neurology a plus
- Knowledge of Focused Ultrasound for treatment of essential tremors is helpful
- Knowledge of third-party reimbursement helpful
Responsibilities
- primary liaison and single point of contact for focused ultrasound patients and their families
- enhancing the patient experience and improves the clinical outcome for patients by providing a seamless navigation process throughout the continuum of care
- collaborating with physicians and members of the interdisciplinary teams to triage, coordinate, and consistently manage patient care by educating the patient and serving as a point of contact for patients and families
- managing the patient experience from initial inquiry through follow-up consultations and interacts with patients via multiple channels (e.g. phone, email, text) to educate, motivate, and consult them
- participating in strategic initiatives within the clinical program or service line to include developing, implementing and monitoring navigation activities and sustainability
- facilitating shared decision making and patient engagement by forming trusting relationships and addressing patients' communication and health literacy needs, while helping them integrate their values and preferences into treatment decisions
- promoting positive outcomes for patients, providers and the Sutter health care system
Benefits
- comprehensive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
