Nursing Operations Coordinator - Faulkner
About The Position
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Nursing Operations Coordinator is responsible for supporting the daily operational functions of the organization. This role involves coordinating various administrative and operational tasks, ensuring smooth workflow, and assisting with the implementation of operational procedures. About Brigham and Women's Faulkner Hospital Brigham and Women's Faulkner Hospital is a non-profit, community teaching hospital located in Jamaica Plain directly across the street from the Arnold Arboretum. Founded in 1900, Brigham and Women's Faulkner Hospital offers comprehensive care in a wide variety of specialties. Brigham and Women’s Faulkner Hospital is a designated Magnet hospital by the American Nurses Credentialing Center, a recognition that fewer than nine percent of all US hospitals receive. At Brigham and Women’s Faulkner Hospital, we believe that everyone should have the chance to live a healthy life. From creating breakthroughs that have paved the way for treatments around the globe to training the next generation of providers, our patients, and those we may never meet, are at the center of everything we do. If you’re looking for more than a career, join Brigham and Women’s Faulkner Hospital. Our patients call it better care. Our employees call it home.
Requirements
- High School Diploma or Equivalent required
- Experience in an administrative or operational support role, preferably in a healthcare or hospital setting 2-3 years required
- Strong organizational and time management skills with attention to detail.
- Strong interpersonal skills and the ability to work with teams with varied experiences and viewpoints
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other office software.
- Ability to handle multiple tasks simultaneously and prioritize effectively.
- Basic understanding of hospital operations and regulatory requirements is a plus.
Nice To Haves
- Associate's Degree Related Field of Study preferred
- Basic understanding of hospital operations and regulatory requirements is a plus.
Responsibilities
- Assist in managing day-to-day operational activities, including scheduling, reporting, and correspondence.
- Prepare and maintain operational documentation, including reports, records, and meeting minutes.
- Support the implementation and monitoring of operational policies and procedures.
- Assist with inventory management, including tracking supplies, ordering, and ensuring proper stock levels.
- Provide exceptional customer service to patients, visitors, and hospital staff.
- Address and resolve operational issues or concerns in a timely and efficient manner.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
