Nuuly Alterations Tailoring Specialist

Urban Outfitters • Levittown, PA

4d • Onsite

About The Position

The Alterations & Repair Specialist is a highly skilled technical expert responsible for executing complex garment restoration and high-precision alterations. This role requires mastery in tailoring, advanced garment construction techniques, and exceptional craftsmanship—particularly in replacing invisible zippers on delicate and special-occasion garments. Specialists in this role ensure that every repaired garment is returned to its original aesthetic, structural integrity, and quality standards. This position plays a critical part in maintaining customer satisfaction, brand reputation, and production workflow by delivering premium‑quality repairs consistently and efficiently.

Requirements

• Demonstrated mastery of precision tailoring, including invisible zipper replacement, delicate restoration, and specialty garment handling.
• Strong proficiency across diverse machine types, with a willingness to further develop industrial sewing machine expertise.
• Keen attention to detail with the ability to meet high accuracy expectations under time constraints.
• Dependable, self-motivated, and able to operate effectively both independently and within a team.
• Strong problem-solving skills and the ability to adapt repair strategies to unique garment issues.
• Proven ability to work with urgency without compromising quality.

Responsibilities

• Perform expert-level invisible zipper replacements on a variety of fabrics and garment types, including high-end and specialty dresses. (Skills assessment required.)
• Execute advanced hand‑sewing and machine‑sewing techniques, including detailed restoration work and complex repairs.
• Assess garment condition and determine the most effective repair strategy to achieve a high-quality, customer-ready finish.
• Apply in-depth knowledge of garment construction, fabric behavior, and structural reinforcement.
• Collaborate effectively within a team environment while maintaining strong individual ownership of repairs.
• Maintain an organized, efficient, and safety-focused workspace.
• Consistently meet or exceed productivity and quality metrics.
• Communicate effectively with leadership to support workflow, provide feedback, and ensure repair accuracy.
• Display adaptability, professionalism, and a solutions-oriented mindset in a fast-paced production environment.
• Perform additional duties as needed to support operational goals.

Benefits

• URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more!
• For additional information visit www.urbn.com/work-with-us/benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed