Nuuly Asset Protection Supervisor

Urban Outfitters • Raymore, MO

18h • Onsite

About The Position

The Asset Protection Supervisor plays a critical role in safeguarding company assets, ensuring operational compliance, and fostering a culture of safety and integrity across the retail supply chain. This position requires a proactive leader who can balance investigative rigor with team support and cross-functional collaboration.

Requirements

• 1 -2 years of college education ; or relevant experience.
• 2 - 3 years of loss prevention, security, or safety experience; preferred with first aid/ CPR/ AED training.
• Strong analytical and computer skills.
• Working knowledge of security equipment preferred (CCTV, alarm systems, and access control)
• Must be able to understand written and oral directions in English
• Must be able to write in English
• Ability to sit or stand for extended periods of time
• Ability to manipulate a keyboard for extended periods of time
• Climb, balance, kneel, crouch, or crawl
• Ability to use a computer for extended periods of time
• Lift freight and other objects of various shapes, sizes and weights up to 50 pounds

Nice To Haves

• Certification in LP (e.g., LPC, CFI) is a plus.

Responsibilities

• Maintain confidentiality and integrity in all investigations and communications.
• Utilize data analytics and reporting tools to identify trends and develop strategic shrink reduction plans.
• Leverage internal and external resources to investigate incidents and resolve cases efficiently.
• Mentor and guide Asset Protection Associates, providing coaching and development opportunities.
• Foster a team-oriented environment that encourages open communication and mutual respect.
• Represent the Asset Protection department with professionalism in cross-functional meetings and external interactions.
• Conduct thorough investigations into theft, fraud, and policy violations.
• Monitor surveillance systems and audit reports to detect suspicious activity.
• Perform regular audits and inspections to ensure operational compliance and safety standards.
• Serve as a trusted point of contact for associates to report concerns or incidents.
• Promote a culture of transparency and accountability through approachable leadership.
• Provide clear and empathetic communication during conflict resolution and disciplinary actions.
• Document incidents, investigations, and audit findings with accuracy and attention to detail.
• Maintain organized records for legal, HR, and operational review.
• Ensure all reporting meets internal standards and timelines.
• Adapt to changing priorities, schedules, and operational needs across multiple locations.
• Respond to incidents outside of regular business hours when necessary.
• Support special projects, seasonal initiatives, and cross-functional tasks as assigned.
• Maintain visibility and accessibility across assigned location.
• Provide on-call support for urgent incidents or investigations.
• Participate in team meetings to ensure consistent presence and oversight.

Benefits

• URBN offers comprehensive Perks & Benefits to employees.
• Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more!
• For additional information visit www.urbn.com/work-with-us/benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree