Nuvolo Developer/Trainer

3M Consultancy•Washington, DC

3d•Remote

About The Position

We are seeking a Nuvolo Developer with strong ServiceNow and Nuvolo experience to support Reservation, Space, and Real Estate management systems for a federal customer. This role is ideal for someone who enjoys solving complex problems, working closely with stakeholders, and delivering reliable solutions in a regulated environment.

Requirements

Ability to obtain and maintain Public Trust clearance
3+ years of ServiceNow development experience
1–2+ years of hands-on Nuvolo experience (Reservation, Space, Real Estate, FRPP)
Strong knowledge of ITIL / ITSM concepts
Experience with ServiceNow scripting (JavaScript, Glide API) and UI customization
Experience with REST, SOAP, LDAP, and data migration
Familiarity with enterprise IT environments and tools
Strong analytical and problem-solving skills
Ability to work independently in a remote environment

Nice To Haves

Experience working with Department of Veterans Affairs (VA) systems or programs
Prior experience supporting federal or regulated environments
Advanced ServiceNow customization and workflow automation experience
Experience with operational and financial reporting in Nuvolo

Responsibilities

Design, develop, and maintain integrations between ServiceNow / Nuvolo and external systems using APIs.
Load and manage asset data in ServiceNow using Import Sets and web services.
Build and support integrations using REST and SOAP
Work closely with Reservation System and business stakeholders to understand requirements and identify risks
Analyze and document business needs and translate them into clear system requirements.
Configure ServiceNow features such as email notifications, reports, dashboards, and home pages.
Develop and maintain operational and financial metrics for Nuvolo systems.
Design and implement solutions for Reservation, Space, and Real Estate management.
Configure and enhance workflows for: Service Catalog Incident, Problem, and Change Management Configuration and Knowledge Management
Build and improve Facilities Catalog Items and Reservation System features.
Work with ServiceNow components such as Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and ACLs.
Support change, release, and deployment activities.
Design user-friendly forms and interfaces.
Troubleshoot and resolve issues across ServiceNow and Nuvolo modules.