OEM Billing Specialist

Impel • City of Syracuse, NY

19h

About The Position

As a Billing Specialist, you will play a vital role in ensuring our billing
processes are accurate and transparent. This is a semi-entry level position,
ideal for someone eager to learn, grow, and contribute to a supportive team
environment. You will audit our systems, resolve discrepancies, and be a trusted
resource for our clients.

Requirements

• Associate degree in Accounting, Finance, Business Administration, or equivalent experience preferred.
• 1–3 years of experience in billing, accounting, or a related field.
• Proficiency in Microsoft Excel for data validation and reconciliation.
• Strong attention to detail and a commitment to accuracy.
• Excellent organizational and time-management skills.
• Effective communicator who enjoys working with clients and colleagues.
• Eagerness to learn, adapt, and contribute to a positive team environment.
• Integrity, confidentiality, and a problem-solving mindset.

Nice To Haves

• Experience with Salesforce is a bonus.

Responsibilities

• Audit billing systems and processes to ensure accuracy and compliance with company policies and client contracts.
• Identify and document billing variances, collaborating with team members to resolve issues quickly and effectively.
• Maintain clear records of audits, corrections, and validations for compliance and continuous improvement.
• Support system updates and new product launches by testing and validating billing processes.
• Serve as a friendly, knowledgeable point of contact for client billing questions or concerns, providing timely and professional responses.
• Assist with monthly close activities and internal/external audits.
• Ensure customer billing records are updated.
• Prepare reports related to billing discrepancies and solutions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree