Office Administrator

Homewatch CareGivers•Mooresville, NC

16h•$22 - $25•Hybrid

About The Position

In 1980, Homewatch CareGivers established its mission to preserve dignity, protect independence, and provide peace of mind to our clients and their loved ones by providing exceptional home care. By delivering high-quality caregiver services, Homewatch CareGivers helps improve the quality of life for those in our communities as well as provide meaningful employment opportunities. We offer employees a strong family-oriented culture and professional, accredited training that addresses relevant health and wellness issues. Homewatch CareGivers welcomes individuals into our family who are eager to continually learn in order to best serve customers’ evolving needs, and who demonstrate the passion for connecting people to the quality services they deserve. For more information about the company and our services, please visit our website: www.homewatchcaregivers.com Role: The Office Administrator supports the smooth running of the business, by ensuring thorough and complete knowledge of processes, expectatons, values, codes and regulations as required by government regulations. Scope of Position: Reports to the Office Manager

Requirements

The Office Administrator must have excellent oral and written communication skills, as this person is frequently the first Homewatch CareGivers contact a prospective client or referral source engages.
Minimum of 2 years of experience in the delivery of health care within the last five years.
Possess excellent problem solving techniques and abilities
Knowledgeable of the Federal Conditions of Participations and the statutory and administrative rules of the state’s regulatory bodies, to ensure compliance within the agency
Communicate in clear, concise language to direct agency staff and activities
Excellent organizational and documentation skills, with a high level of attention to detail.
Software experience with Word, Excel and other applications
Must pass all background screening with satisfactory results
Able to work up to 40 hours per week
Able to bend, climb, stoop, and stand an average of 5 hours per day
Able to lift 20-30 pounds
Able to use tools necessary for job
Able to communicate effectively

Responsibilities

Support in mainatence of client management & compliance, and accurate record keeping of all client records.
Support in caregiver management & compliance, and accurate record keeping of all caregiver records.
Support day to day office administration & coordination to ensure timely communication and documentation, professionalism, respect, and efficiency.
Establishing strong and professional relationships with external partners (DSS, COA, PACE, VA, Facilities and Senior Communities within our service area)
Lead, direct and support caregiver planning, scheduling and communication in collaboration with Office Manager and DON.
Support onboarding and orientation process and execution with support of DON
Frequent collaboration with Director Of Nursing to ensure efficient handling of client / caregiver compliance, management and communication.
Oversee Human Resources functions, support all onboarding and orientation responsibilities in collaboration with DON / agency for new caregivers and staff.
Attend public relations and appropriate sponsorship events.
Weekend On-Call phone responsibilities.
Help manage and order supplies for caregivers, typing letters, preparing postcards/packages, and completing mailings as necessary.
Any other administrative duty requested to maintain or enhance the operations of the business.