Office Administrator for Pest Control Company

CJB Pest and Mosquito controlFarmington Hills, MI
5dOnsite

About The Position

CJB Pest & Mosquito Control is a three-generation family-owned and operated pest control company. With over 100 years of experience in the industry, growing each and every year. We provide top-notch customer service because we care, and we are a family-oriented company. Join a supportive team and experience what it means to work for a respected local business. We are looking to add two upbeat, positive team members with good communication skills and the ability to multitask to our office staff. Will be working with 8-9 other office staff members. Fast-paced environment during peak season of April-November, Working with quality people who all share the same goals for the company. 2 open positions – 1 focusing on Commercial & Mosquito Control divisions of our company; 1 focusing on the Wildlife & Rodent Control divisions.

Requirements

  • Must be computer savvy and a quick learner
  • Training will be implemented upon hire date

Responsibilities

  • Data entry into CRM system
  • Creating follow-up orders
  • Customer Service Calls & Email Communication
  • Assist in Scheduling of work orders when needed - based on geographical location within our CRM
  • Weekly report running
  • Follow-up on outstanding contract proposals (With dept manager)
  • Pick up overnight messages and delegate calls to sales staff
  • Sending out and receiving Quality Control Survey’s
  • Answering overflow phone calls
  • Assist in monitoring of Yelp and Google direct sales inquiries
  • Assist in Social Media research/posts

Benefits

  • Bonus based on performance
  • Company parties
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Team building and social events with staff
  • company paid lunches 2x per month
  • performance bonuses for meeting company goals
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