Office and Workplace Coordinator

PrePassPhoenix, AZ
10hOnsite

About The Position

We’re looking for an Office & Workplace Coordinator to support daily office operations and serve as the first point of contact at our downtown Phoenix office. This full-time, onsite role is essential to creating a welcoming, organized, and efficient workplace for employees, candidates, and visitors. You’ll collaborate closely with HR, IT, Facilities, and cross-functional teams to ensure seamless front desk operations, office coordination, and employee engagement support. PrePass is committed to professional growth and development. This role is well-suited for an early-career professional or someone pursuing continued education who is eager to gain hands-on experience in office operations while building foundational business and workplace skills.

Requirements

  • 1+ year of experience in an office coordination, administrative, or front desk role (or relevant internship experience).
  • Strong verbal and written communication skills.
  • Proficiency in Microsoft Office Suite (Word, PowerPoint, Outlook).
  • Strong attention to detail with the ability to manage multiple priorities.
  • Friendly, professional demeanor with a customer-service mindset.

Nice To Haves

  • Proactive, service-oriented problem solver.
  • Ability to build positive relationships with employees, candidates, and visitors.
  • Strong sense of ownership and accountability in a highly visible role.
  • Organized, dependable, and comfortable working onsite.
  • Interest in learning, professional development, and building foundational business skills.

Responsibilities

  • Greet visitors and candidates, issue guest badges, and coordinate parking validation.
  • Answer and route incoming calls to appropriate team members.
  • Maintain a professional, welcoming front desk environment.
  • Track daily onsite attendance through office headcount reporting.
  • Support employees with office supplies, orders, and general workplace needs.
  • Sort and distribute mail; coordinate inbound and outbound shipments.
  • Partner with internal teams to coordinate shipment of materials and packages.
  • Manage inventory of office supplies, snacks, and beverages; place and track orders.
  • Submit and track facility service requests through the ticketing portal.
  • Manage suite, elevator, and parking access using OpenPath.
  • Confirm receipt of delivered orders in coordination with Accounts Payable and Purchasing.
  • Create and escalate IT support tickets in the HelpDesk system.
  • Coordinate with IT on access badges, system issues, and onsite support needs.
  • Assist with logistics for employee events, including room setup, cleanup, and material preparation.
  • Coordinate food and refreshments for employee gatherings and meetings.
  • Take new hire photos for badges and internal systems.
  • Prepare visuals and content for the lobby monitor.
  • Support employee engagement initiatives, office celebrations, and workplace communications.
  • Assist with managing and monitoring PrePass social media accounts in partnership with the Marketing team.
  • Support drafting, editing, and scheduling social media posts aligned with company messaging.

Benefits

  • Robust benefit package that includes medical, dental, and vision that start on date of hire.
  • Paid Time Off, to include vacation, sick, holidays, and floating holidays.
  • Paid parental leave.
  • 401(k) plan with employer match.
  • Company-funded “lifestyle account” upon date of hire for you to apply toward your physical and mental well-being (i.e., ski passes, retreats, gym memberships).
  • Tuition Reimbursement Program.
  • Voluntary benefits, to include, but not limited to Legal and Pet Discounts.
  • Employee Assistance Program (available at no cost to you).
  • Company-sponsored and funded “Culture Team” that focuses on the Physical, Mental, and Professional well-being of employees.
  • Community Give-Back initiatives.
  • Culture that focuses on employee development initiatives.
  • Company-wide bonus and commission plans.
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