Office Assistant I, Women's Health at Silverside
About The Position
ChristianaCare Women’s Health at Silverside is looking for a Medical Office Assistant I. ChristianaCare Women’s Health at Silverside is located at 3509 Silverside Road, Suite 201 in Wilmington, Delaware. ChristianaCare Women’s Health at Silverside is committed to delivering safe, effective, and patient‑centered care using the latest best practices and technology. Our team partners with each patient to support their total wellbeing, providing expert, compassionate care at every stage of life. We recognize that every health care journey is unique. That’s why we create personalized care plans and ensure our caregivers take the time to listen, answer questions, and meet each patient’s individual needs. Our focus is on exceptional, relationship‑based care every step of the way. Women’s Health at Silverside | ChristianaCare Our Services Include: Routine exams and screenings Pap smears STI screenings and treatment Breast exams Menopausal care Basic adolescent gynecology Most major insurances accepted The Medical Office Assistant I key responsibilities include scheduling appointments with consideration of insurance details, greeting patients professionally to collect demographic and financial information, and processing referral information while maintaining patient confidentiality. Work Schedule: Monday through Friday from 8am to 4:30pm May be times when required to cover other practices.
Requirements
- High School Graduate or GED required.
Nice To Haves
- Experience in a medical office setting is preferred but not required.
- Attention to Detail: Ensures accuracy in documentation, scheduling, and daily tasks.
- Adaptability: Able to adjust quickly to changing priorities and support a fast-paced office environment.
- Excellent Communication Skills: Communicates clearly and professionally with staff, patients, and visitors.
- Strong Organization: Maintains orderly workflows, manages multiple tasks, and keeps office operations running smoothly.
- Problem‑Solving Ability: Anticipates needs, resolves issues proactively, and contributes to a positive workplace experience.
Responsibilities
- collect payments according to insurance guidelines
- verify coverage
- coordinate referrals
- perform daily reconciliation of appointments and payments
- answering phone calls professionally
- relaying messages accurately
- utilizing EMR to communicate with providers and staff
- ensures timely updates to patients on issues until resolved
- facilitates necessary testing and appointments
- prepares medical records by scanning and indexing reports into patient charts
- researching patient issues and providing timely responses
- assisting with administrative tasks such as copying and faxing
- adhering to safety protocols while reporting any unsafe conditions
- Additional duties may be assigned as required.
Benefits
- Comprehensive, First‑Day Health Coverage: Comprehensive first‑day coverage, including medical, dental, vision, and life insurance. Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage. Enjoy low deductibles, plus $0 copays for unlimited primary care (in‑office or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.
- Generous Paid Time Off Enjoy 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.
- Tuition Reimbursement for Career Growth Advance your education with up to $5,250 per year in tuition reimbursement.
- Paid Parental Leave Receive 12 weeks of paid parental leave to support your growing family.
- Retirement Planning & Financial Well‑Being Access two retirement plan options, including a 403(b) with company contributions, plus professional retirement planning services and financial coaching.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
