Office Assistant I, Sleep Center at Medical Arts Pavilion II
About The Position
ChristianaCare Sleep Center is looking for a Medical Office Assistant I. ChristianaCare Sleep Center is located at 4735 Ogletown Stanton Road in Newark, Delaware. ChristianaCare Sleep Center offers expert diagnosis and personalized treatment for a wide range of sleep disorders. Our multidisciplinary team provides compassionate care and customized plans to help you achieve better sleep. Sleep Medicine | ChristianaCare Services Include: Sleep Apnea (including CPAP therapy) Insomnia and Hypersomnia Restless Legs Syndrome (RLS) Narcolepsy Parasomnias (sleepwalking, night terrors, teeth grinding, bedwetting) The Medical Office Assistant I key responsibilities include scheduling appointments with consideration of insurance details, greeting patients professionally to collect demographic and financial information, and processing referral information while maintaining patient confidentiality. Work Schedule: Monday through Friday from 8am to 4:30pm Why You’ll Love Working at ChristianaCare Comprehensive, First‑Day Health Coverage: Comprehensive first‑day coverage, including medical, dental, vision, and life insurance. Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage. Enjoy low deductibles, plus $0 copays for unlimited primary care (in‑office or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities. Generous Paid Time Off Enjoy 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time. Tuition Reimbursement for Career Growth Advance your education with up to $5,250 per year in tuition reimbursement. Family Building Support Comprehensive family-building benefits include fertility services through Progyny, complimentary maternity education and support, and up to $5,000 in adoption assistance. Paid Parental Leave Receive 12 weeks of paid parental leave to support your growing family, after one year of service. Retirement Planning & Financial Well-Being Access two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%–5% based on service. Plus, take advantage of free financial coaching, counseling, and budgeting support.
Requirements
- High School Graduate or GED required.
- Experience in a medical office setting is preferred but not required.
- Attention to Detail: Ensures accuracy in documentation, scheduling, and daily tasks.
- Adaptability: Able to adjust quickly to changing priorities and support a fast‑paced office environment.
- Excellent Communication Skills: Communicates clearly and professionally with staff, patients, and visitors.
- Strong Organization: Maintains orderly workflows, manages multiple tasks, and keeps office operations running smoothly.
- Problem‑Solving Ability: Anticipates needs, resolves issues proactively, and contributes to a positive workplace experience.
Responsibilities
- The Medical Office Assistant I will collect payments according to insurance guidelines, verify coverage, coordinate referrals, and perform daily reconciliation of appointments and payments.
- The Medical Office Assistant I communication tasks include answering phone calls professionally, relaying messages accurately, and utilizing EMR to communicate with providers and staff.
- The Medical Office Assistant I ensures timely updates to patients on issues until resolved, facilitates necessary testing and appointments, and prepares medical records by scanning and indexing reports into patient charts.
- The Medical Office Assistant I is responsible for researching patient issues and providing timely responses, assisting with administrative tasks such as copying and faxing, and adhering to safety protocols while reporting any unsafe conditions.
- Additional duties may be assigned as required.
Benefits
- Comprehensive, First‑Day Health Coverage: Comprehensive first‑day coverage, including medical, dental, vision, and life insurance. Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage. Enjoy low deductibles, plus $0 copays for unlimited primary care (in‑office or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.
- Generous Paid Time Off Enjoy 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.
- Tuition Reimbursement for Career Growth Advance your education with up to $5,250 per year in tuition reimbursement.
- Family Building Support Comprehensive family-building benefits include fertility services through Progyny, complimentary maternity education and support, and up to $5,000 in adoption assistance.
- Paid Parental Leave Receive 12 weeks of paid parental leave to support your growing family, after one year of service.
- Retirement Planning & Financial Well-Being Access two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%–5% based on service. Plus, take advantage of free financial coaching, counseling, and budgeting support.
- ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
