Office Assistant

ARC Health Partners • New York, NY

7d • $17 • Onsite

About The Position

MPG is seeking a detail-oriented and customer-focused Office Assistant to support daily operations in a busy mental health practice. This role also helps support clinicians and ensures a clean, welcoming environment for clients and staff.

Requirements

• High school diploma or GED required; bachelor’s degree in psychology or related field preferred.
• Previous experience in an administrative or customer service role is a plus.
• Strong organizational skills with attention to detail and task management.
• Strong written and verbal communication skills.
• Reliable and dependable with a strong sense of accountability.
• Ability to work independently and execute tasks or small projects with minimal supervision.
• Positive, friendly attitude with excellent customer service skills.
• Critical thinking and problem-solving skills are a plus.
• Preferred: Familiarity with HIPAA regulations and management of Protected Health Information (PHI) is a plus.
• Basic proficiency in Google Workspace (Docs, Sheets, etc.).
• Willingness to learn and grow with a dynamic, expanding practice.

Responsibilities

• Greet clients and families, answer calls, and alert appropriate staff members.
• Schedule, reschedule, and respond to appointment cancellations.
• Maintain office organization, including restocking supplies, organizing the toy closet and shared resources, and ensuring furniture and office spaces are properly arranged.
• Perform daily office walkthroughs to ensure rooms, waiting areas, and shared spaces are clean, organized, and welcoming.
• Maintain and restock office supplies, bathroom supplies, snacks, and other shared resources.
• Scan and upload documents to the appropriate EMR system, ensuring confidentiality.
• Ensure proper handling and shredding of confidential documents.
• Assist with inventory management and receiving packages or mail deliveries.
• Troubleshoot basic office equipment issues including copiers, scanners, and printers, and assist with basic office technology setup when needed.
• Provide administrative support to clinicians and assist with team-building events as needed.
• Open and close office, ensuring all equipment, machines, and supplies are properly managed (e.g., water, snacks, lights, Keurig, etc.).
• Maintain overall office cleanliness and organization throughout the day.
• Schedule vendors and coordinate maintenance for facilities operations as needed.
• Report facility, maintenance, or equipment issues to the Practice Manager.
• Assist with office space organization and preparation for clinician sessions.
• Support additional administrative or operational tasks as needed to ensure the smooth functioning of the practice.

Benefits

• Comprehensive medical, dental, and vision insurance for employees and eligible dependents
• 401(k) retirement plan with employer match up to 4%
• Generous paid time off and additional paid holidays
• HSA (with employer contribution) and FSA options to help manage healthcare and dependent care expenses
• Employer-paid life insurance and AD&D coverage
• Employee Assistance Program (EAP) with confidential mental health and life support resources

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED