Office Associate III - Data Control Tech

Virginia Department of Social ServicesChesapeake, VA
4h

About The Position

Processes and reviews documents, records, or other forms of information for quality and accuracy; enters data into computer systems; performs back up of records in accordance with procedures. Retrieves information from computer systems; prepares routine or special reports, forms, or other documents. Processes invoices, checks, electronic fund transfers, and other accounting transactions; Coordinates with other departments, outside agencies, and vendors concerning payment matters; and Employees are responsible for routine computations, processing checks, assisting vendors, maintaining files, forms and reports and other clerical functions. Performs customer services such as researching information, answering questions, and assisting customers with fiscal data or procedural matters. Performs routine office tasks, such as typing, filing, faxing, phoning, supplies, and copying. Performs other related duties as assigned. The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks.

Requirements

  • Requires high school diploma or GED and any combination of education and experience equivalent to satisfactory completion of one year of college education in office technology, information systems, or a closely related field
  • Requires a minimum of three months of related, full-time equivalent experience.
  • Special skills or equipment certification may be required.
  • Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

Nice To Haves

  • Communicate effectively with others in giving and obtaining information, in following prescribed operating instructions, and in preparing routine reports from fiscal data.
  • Responsibilities require having some knowledge of accounting and bookkeeping principles. Establishes and updates files; Retrieves information; business related mathematics.
  • Prepares periodic reports
  • Provides customer services via telephone, computer and in person
  • Performs routine office functions, including preparation of documents
  • Strong customer service experience

Responsibilities

  • Processes and reviews documents, records, or other forms of information for quality and accuracy
  • Enters data into computer systems
  • Performs back up of records in accordance with procedures
  • Retrieves information from computer systems
  • Prepares routine or special reports, forms, or other documents
  • Processes invoices, checks, electronic fund transfers, and other accounting transactions
  • Coordinates with other departments, outside agencies, and vendors concerning payment matters
  • Performs routine computations, processing checks, assisting vendors, maintaining files, forms and reports and other clerical functions
  • Performs customer services such as researching information, answering questions, and assisting customers with fiscal data or procedural matters
  • Performs routine office tasks, such as typing, filing, faxing, phoning, supplies, and copying
  • Performs other related duties as assigned
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