Office Cashier

American Furniture Warehouse•Broomfield, CO

6d•$18

About The Position

The Front Office Cashier plays a critical customer service role by providing customers with fast, friendly, accurate service. They are responsible for providing excellent customer service, efficiently and accurately completing sales and service transactions at the cash registers, as well as handling customer issues that may arise on the sales floor. Pay: $18/HR, Weekly Pay.

Requirements

Able to adhere to the AFW asset protection policies and identify and prevent fraud.
Professional Appearance.
Knowledge of our company values of accountability, honesty, and safety for our employees and customers.
Positive attitude with strong interpersonal skills.
Coordinate and work effectively with multiple departments to continuously improve processes, maximize efficiency, and exceed customer service expectations.
Ability to apply technology, including Ipads, storis, excel, and Windows.
Commitment to AFW’s safety policies and procedures and ability to promote awareness.
Basic reading, arithmetic, writing, and oral communication skills.

Responsibilities

Addresses customer complaints and resolves problems as needed.
Partners with selling and sales support associates to provide superior customer service (i.e., assist customers and answer phones).
Leverages technology to facilitate the customer experience.
Completes customer transactions accurately and efficiently at point-of-sale.
Executes consistent operational and selling processes (i.e., credit application process).
Educates customers and employees on our Satisfaction Guaranteed return policy.
Assists in resolving fundamental customer issues.
Assists with merchandise support tasks (i.e., maintenance, straightening merchandise).
Uses primary internet navigation to access and print information/reports.
Responding to public address system announcements.
Identifying and reading reports, tickets, and UPC labels.
Requires recognizing, identifying, and using merchandise and necessary reports.