Office Coordinator / Customer Service Representative

Prime Plumbing and Drains • Noblesville, IN

2d

About The Position

Prime Plumbing & Drains is a growing, locally owned service company seeking a reliable, organized, and customer-focused Office Coordinator to join our team.

This role is essential to daily operations and directly supports both our customers and field technicians. We are looking for someone dependable, detail-oriented, and ready to take ownership of their responsibilities.

Requirements

• Strong communication and organizational skills
• Comfortable using computers, email, and scheduling software
• Ability to multitask in a fast-paced service environment
• Reliable transportation and consistent availability
• Professional demeanor and positive attitude
• Prior office or customer service experience preferred
• Reliable attendance
• Technical savvy
• Professionalism

Responsibilities

• Answer incoming calls and schedule residential service appointments
• Provide exceptional customer service to homeowners and property managers
• Coordinate scheduling with field technicians
• Manage office emails and work orders
• Process payments and invoices accurately
• Maintain organized digital and paper records
• Assist with administrative and general office support tasks
• Communicate professionally with customers and vendors

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed