Office Lead in Los Angeles

The Camden Center•Los Angeles, CA

21h•$25 - $32•Onsite

About The Position

The office lead will be expected to provide clerical support to all Camden Center staff and to create and uphold a welcome and organized work environment. The office lead will also be responsible for supporting the administrative front desk team and reporting to the office manager. This position is a fully in-person position and open to growth as the company expands.

Requirements

Exceptional interpersonal and leadership skills
Strong computer and internet research skills; proficiency in the use of Google Workspace
Professionalism of the highest caliber in all interactions with patients and staff
Ability to work well with all levels of management, staff, patients, and vendors
Must be able to legally work in the United States and provide documentation (2 forms of ID and/or Green Card)
Must be able to sit and stand at length (up to 4-hours)
Must be able to lift, push, and pull up to 25-pounds
Must be able to kneel, bend, and squat

Responsibilities

Managing and training front desk team members
Delegating tasks to the front desk team
Answering phones, transfer calls to the appropriate station, and take detailed messages as needed; differentiate urgent messages and regular calls that can be returned at the end of the day
Meet with front desk team members for bi-weekly check-ins
Maintaining inventory of office and clinical supplies and report orders/restock to the Office Manager
Impeccable record keeping of office furniture, art, and other furnishings within the office spaces
Surveying and communicating office maintenance repairs to the Office Manager
Compose emails to staff, and associates with professionalism and correct use of grammar and vocabulary
Enforcing and collaborating with Clinical and Administrative Leadership on protocols and procedures
Use discretion and good judgment in handling sensitive and confidential information
Follow all HIPAAs regulations, requirements, and guidelines
Organizing patient files and information into Medical Records Database and Google Drive
Completing patient intakes and upload the documents to the electronic medical record
Maintaining cleanliness at the highest level for common areas and therapy offices either by self or delegating tasks to front desk team
Prioritizing multiple tasks, meeting deadlines, and maintaining excellent attention to detail
Collecting samples and prepare urinary analysis screenings for laboratory testing
Distributing medications and taking vitals and weight of the patients
Open to learning and adapting to new responsibilities
Providing tours for visitors and colleagues of the company