Office Manager (Business Administration Manager)

Jacuzzi Group•Raleigh, NC

21h•$59,000

About The Position

Founded in 1956, the Jacuzzi® Brand has grown to become the modern-day Jacuzzi Group, the premier manufacturer of functional products for the home and outdoor space found in more than 60 countries. Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 12 successful locations launched nationwide in under 4 years. Jacuzzi Bath Remodel combines our premium materials, knowledgeable sales team, experienced in-house certified installers and over 60 years of proven excellence to deliver the highest standard of customer satisfaction. We are looking for a motivated Business Administration Manager to manage the back office operations of our Bathroom remodeling business in Raleigh, NC. Key responsibilities of a Business Administration Manager: Business Administration Manager will supervise all back office operations such as; Payment Reconciliation, Accounts Receivables, Customer communication post job completion and customer satisfaction. Manage customer experience through proper planning with cross-functional teams to ensure Installation revenue targets are met. Collection of customer payments as well as following up on missing payments. Ensures compliance with company standards for cost control, waste reduction, quality, OSHA, safety, and complete and on-time delivery Knowledge of business and management principles (Operational proficiency, budgeting, strategic planning, resource allocation and human resources) Must have previous experience with ERP and/or CRM (Experience with Infor is a plus) Strong understanding of Materials/Supply Chain and Product Flow

Requirements

3+ years of Operations Management or Business Administration Management experience. Preferably in a construction, remodeling or manufacturing environment.
Bachelors degree (preferred)
High level of proficiency in Microsoft Office (Word, Excel and PowerPoint)
Experience using Salesforce or Infor (Highly preferred)

Responsibilities

Payment Reconciliation
Accounts Receivables
Customer communication post job completion and customer satisfaction.
Manage customer experience through proper planning with cross-functional teams to ensure Installation revenue targets are met.
Collection of customer payments as well as following up on missing payments.
Ensures compliance with company standards for cost control, waste reduction, quality, OSHA, safety, and complete and on-time delivery